Administrative Sales Support Specialist

Car City•Kalamazoo, MI

1d•$21 - $21•Onsite

About The Position

Since 1997, Car City has been Michigan and northern Indiana’s trusted source for quality used vehicles. Car City helps individuals seamlessly finance the vehicle they need—regardless of credit—in a welcoming, judgement-free environment. Rooted deeply in family values and over 100 employees strong, Car City has grown across Michigan and northern Indiana.

Requirements

High school diploma or GED.
2+ years’ experience in Sales and/or Customer Service (automotive experience not necessary).
Valid driver’s license and an acceptable driving record to drive Company cars as needed.
Full-time availability during Car City store hours with a few later nights on Mondays/Wednesdays until 8pm and Saturday availability.
Flexible to work overtime as needed.
Ability to lift 25-30 lbs.
Exceptional interpersonal communication including verbal, written, and phone skills.
Basic computer skills.
Ability to prepare customer paperwork as needed using basic math and administrative skills.
Maintain high standards of professionalism, integrity, ethics, and equality.
Ability to maintain high levels of multi-tasking in an organized and detailed manner.
Self-motivated, team player with a high degree of problem solving and critical thinking skills.

Responsibilities

Assist Sales staff with greeting customer and providing customer service.
Assist the Sales Manager by providing sales and delivery backup.
Assist with the maintenance and appearance of the lot and inventory.
Be the first point of contact for customer disputes and concerns.
Prepare sales contracts for orders obtained and submit orders for processing; including title transfers and procurement.
Maintain customer records, using manual and automated systems.
Comply with state and federal laws for vehicle sales and financing.