Administrative Sales Coordinator

4Rivers Equipment LLC•Fort Collins, CO

10d•Onsite

About The Position

This position is responsible for supporting store operations by providing friendly and prompt assistance to customers and employees. This position enhances 4 Rivers Equipment high-quality customer service and provides a friendly atmosphere and a caring attitude. Must possess the ability to interact with employees and customers in a professional and positive manner. By partnering with 4Rivers Equipment, you become part of a John Deere Award Winning team with over 400 employees in locations up and down the Front Range of the Rocky Mountains. From Wyoming, through Colorado and New Mexico, down to Texas, we work with customers as friends, and focus on getting the job done right. That's being, "Your Working Partner". 4Rivers Equipment is built with positive attitudes and partner-like integrity. We like to get the job done right for our customers, while keeping a fun and team-oriented work environment.

Requirements

High school diploma or equivalent with minimum one year administrative experience.
Professional and positive demeanor
Strong customer service focus
Strong communication and organizational skills
Working knowledge of Microsoft Office
Able to type 50 words per minute
Basic mathematical skills
Able to multi-task
Business casual dress
Able to sit at work station for the majority of an ten-hour workday
Regular and predictable attendance and punctuality is vital. Must attend work regularly and to arrive at work on time. Failure to do so detrimentally affects team morale and productivity.

Responsibilities

Perform Following Duties at the Front Desk:
Operate Dialpad to route incoming calls
Welcome and assist customers or vendors as needed when entering the store
Handle customer requests for documentation such as credit applications, invoice requests, payments, etc.
Sort mail, and email invoices to customers daily
Open and distribute all incoming mail
Work with A/R and A/P getting information to Admin offices
Balance tills & cash box, prepare weekly deposits
Assist with Customer Portal sign-ups and password resets
Assist Store Manager and Sales Department:
Order and track whole goods thru Deere
Order and track Allied Attachments and Equipment
Submit vendor invoices in Filebound for Rental Department Accounts Payables for Rental Department
Track & update customer rental insurance
Maintain and order Sales Literature
Prepare cold call scripts and make cold calls to customers
Assist with set-up and break down of store events
Assist with planning store events and customer events
Assist Service Manager and Service Department
Assist with internal work order tracking
Assist with updating internal machine tracking systems
Work closely with Service Manager to prioritize shop needs
Work closely with rental and sales teams to prioritize customer needs
Other duties and some special projects as assigned by store management