Administrative Sales Assistant
About The Position
The Administrative Sales Assistant at EAFab provides administrative support to our sales team. The role of Administrative Sales Assistant will play a crucial role in maintaining positive customer relationships through providing support and information to customers regarding our products, services, and policies and ensuring overall satisfaction. This role will interact with customers through various communication channels such as phone, email, chat, and in-person interactions, addressing inquiries, resolving issues, and ensuring a seamless customer experience..
Requirements
- High school diploma or equivalent with at least 3 years of inside sales experience.
- A bachelor’s degree in business related field with 1 year of inside sales experience
- Bilingual (English and Spanish) is strongly preferred.
- Strong computer skills with intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
- Strong organizational and time management skills, capable of handling multiple tasks simultaneously.
- Exceptional communication skills, both verbal and written, with a strong attention to detail.
- Must be able to pass a drug test.
Responsibilities
- Provide administrative support to the sales team, including reports, presentations, and order processing.
- Maintain accurate customer information and update internal systems with changes to orders and delivery dates.
- Serve as a point of contact for customers, delivering professional, helpful, and timely service.
- Generate and process RFQs, quotes, sales orders, and purchase orders with accuracy.
- Coordinate with internal teams (sales, engineering, manufacturing, Mexico divisions) to ensure smooth workflows.
- Assist with scheduling, travel arrangements, and other logistical support for sales representatives.
- Monitor sales progress, track key metrics, and prepare performance and quotation reports.
- Actively participate in meetings, trainings, and collaborative efforts to support company goals.
- Adhere to EAFab Mission Statement and Core Values:
- To serve and support our customers with REAL SOLUTIONS that will help them reach the full potential of their operations.
- Honesty
- Awareness
- Integrity
- Social Responsibility
- Innovation
- Mutual Respect
- Diligence
- Profitability
Benefits
- Engaging, collaborative work environment
- Creative and innovative thinking freedom
- Work-life balance
- Room for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
