Basic Purpose: Positions in this job perform professional level work for the Administrative Review Authority (ARA) and the General Counsel’s office reviewing and responding to offender disciplinary and grievance appeals ensuring that facilities are in compliance with departmental policies, procedures and applicable laws. Typical Functions : · Reviews and researches offender disciplinary actions and appeals to ensure that facilities are in compliance with disciplinary procedures and that the offender received equitable treatment and due process in accordance with agency procedures and applicable laws; ensures and determines that offenders have properly filed a misconduct appeal in compliance with department policy and have exhausted administrative remedies. · Reviews and researches offender grievance appeals ensuring that the facilities’ response is in compliance with agency policy, procedures and applicable laws; ensures and determines that offenders have properly filed a grievance and/or appeal in compliance with department policy and have exhausted administrative remedies; maintains the department’s offender grievance restriction list. · Provides reports, documentation and prepares affidavits for the General Counsel’s office pertaining to misconducts and grievances in litigation. · Provides information and responses to departmental administrators, legislators, other agencies, attorneys, the public and offenders. · Interprets and advises department personnel on disciplinary and grievance pocedures; informal resolutions; request to staffs and provides disciplinary and grievance procedure training to facility staff. · Participates in the department’s policy review of disciplinary and grievance procedures. · Maintain electronic records of submitted correspondence, grievances and appeals in accordance with policy and state laws. Level Descriptor : At this level employees are assigned responsibilities involving the direction or management of a major program, division, unit or function which is of moderate size and scope or perform professional level work involving program supervision, development, coordination, or implementation with responsibility for a major phase of a program which is large in size and scope. Responsibilities may include serving as an operating program manager assigned administrative, staff, or program responsibilities, performing functions in the areas of program management and development, providing guidance for operations and services, performing program planning, development and evaluation activities, and organizing and coordinating program services and activities. Incumbents will be expected to perform assigned duties at all levels of complexity and will provide guidance, supervision and training to assigned staff. Knowledge, Skills, Abilities, and Competencies : Knowledge of department disciplinary or grievance policies, procedures, and the principles of due process; of basic research techniques; to exercise good judgment in analyzing situations and making decisions; the ability to write clear and detailed reports and responses; exhibit attention to detail; knowledge and skill in the use of appropriate information technology; to communicate effectively, both orally and in writing; to establish and maintain effective working relationships; to prioritize assignments and adhere to deadlines. Ability to maintain confidentiality and exercise discretion in decision making.
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Job Type
Full-time
Career Level
Mid Level