Administrative Receptionist
About The Position
Presbyterian Homes & Services - Maranatha is seeking an Administrative Receptionist for its team. The Receptionist reports to the Human Resource Manager on site. The Receptionist also takes work direction from the Campus Administrator, Marketing, Resident Services Director and other departments as assigned. SCHEDULE/HOURS: This position runs on a biweekly rotation Week 1: Tuesday - Friday Week 2: Mon - Thursday, Saturday & Sunday Maranatha is a unique community made up of assisted living apartments, linked to the newly rebuilt care center and transitional care where 24 hour skilled nursing care is provided. As an employee you can take advantage of a variety of amenities such as:- Access to bus route- Off-street parking- Discounted employee meals This community offers the following care options: Assisted Living, Care Center/Long Term Care, Long Term Care with Memory Care, Transitional Care/Rehab, Senior Independent Living Apartments Responsibilities The Administrative Receptionist is responsible for providing excellent customer service and public relations needed for quality care and services to all customers. In addition to answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, this role will be responsible for entering ancillary resident charges into the electronic resident billing system, running monthly statements, and may be responsible for mailing statements to residents and may be responsible for receiving payments, applying cash in the billing system and preparing bank deposits. Additionally, the role may perform a variety of administrative duties as assigned.
Requirements
- High school graduate preferred.
- (12) twelve months work as a receptionist or other office clerical/administration is desired.
- Excellent interpersonal, communication, and organizational skills.
- Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.
Nice To Haves
- Bookkeeping/accounting experience, preferred.
- Experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
- Demonstrated computer proficiency and experience in various programs including Microsoft Outlook, Excel, Publisher and Word is desired.
- Demonstrated compatibility with PHS's mission and operating philosophies.
Responsibilities
- providing excellent customer service and public relations needed for quality care and services to all customers
- answering and transferring all incoming telephone calls in a courteous and professional manner
- serving as an information resource
- entering ancillary resident charges into the electronic resident billing system
- running monthly statements
- mailing statements to residents
- receiving payments
- applying cash in the billing system
- preparing bank deposits
- perform a variety of administrative duties as assigned
Benefits
- Full-time benefits-eligible employment begins at a minimum of 30 hours per week:
- Health, and dental, including applicable HSA & FSA
- Employer Contribution to HSA for eligible Health Plans
- Life insurance (AD&D)
- Retirement, with eligibility for an employer match
- Holiday pay and extended sick
- Full and Part-time benefits-eligible employment working between 20-29 hours per week:
- Vision insurance
- Voluntary short-term & long-term disability
- Accident & hospitalization coverage
- Education assistance programs
- All employees:
- Accrue PTO (Paid time off)
- Same-day pay
- Employee assistance program (EAP)
- College partnership educational discounts
- Access to Learn to Live Resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
