Administrative/Quality Assurance Assistant

Helton House Inc

6d•Onsite

About The Position

The Helton House, Inc. has an immediate opening for a full-time Administrative/Quality Assurance Assistant at our office in Rice, VA. This is an on-site Monday to Friday day shift position. The Administrative/Quality Assurance Assistant provides support to the administrative staff by processing clerical duties to enable them to concentrate their efforts on customer service. Duties may include photocopying, filing, mail sorting and distribution, receptionist duties, and data entry. The successful candidate will be familiar with administrative concepts, practices, and procedures. This position requires the ability to work independently, accomplish goals, excellent customer service and communication skills, creativity, patience and flexibility. The Administrative/Quality Assurance Assistant will rely on guidelines established by the organization to perform job functions and work under general supervision in a moderately fast paced environment. The Helton House, Inc. offers a generous benefit package including health, dental and vision insurance, paid time off and a 401k with a company match.

Requirements

High school diploma or equivalent.
At least one year of office experience.
Must have full understanding of office processes and well developed inter-personal skills.
Must have a pleasant and professional appearance and attitude and work well with others.
Excellent verbal and written communication skills
Reliable attendance record
Good problem solving skills
Ability to learn and stay current with relevant policies
Computer proficiency a must - Excel, Word and Adobe experience preferred
Detail oriented and well organized
Ability to perform under pressure in a calm manner
High degree of accuracy
Positive attitude
Flexible
Team player

Responsibilities

Provide excellent, accurate service
Greet and welcome visitors with a friendly demeanor, answer questions and direct appropriately
Receive telephone calls and provide assistance or take accurate messages as appropriate
Answer phone and forward calls to the appropriate parties
Assist with special projects
Maintain accurate files
Receive, sort and distribute mail
Other duties as assigned