Administrative Program Coordinator - Industrial Engineering

University of Arkansas System•Fayetteville, NC

10d•$40,000 - $43,000

About The Position

The Administrative Program Coordinator will serve as the first point of contact for visitors, students, faculty, & staff, and provide administrative support for the department. This includes answering the department’s phone and email account, purchasing office supplies, textbooks, regalia, etc., assisting faculty and staff with special projects, reconciling procurement and travel cards, conducting expense reports & reimbursements, submitting scholarships, maintaining physical spaces by making recommendations for improvement and coordinating any needed repairs to provide resolution in a timely manner, and other similar duties as assigned. The Administrative Program Coordinator provides administrative support for the Department of Industrial Engineering primarily in the Undergraduate Studies program. Assisting the department’s academic advisors, this employee develops procedures to support degree audits, student advising, and management of student records. In addition, the Program Coordinator performs program research and data collection to compile reports for departmental, campus and external agencies including accreditation reviews. This position collects data and monitors the progress of meeting Student Learning Measures (SLM) for accreditation. Other duties may be assigned as needed by the academic advisors and faculty of the department. The Department of Industrial Engineering hosts many events, banquets, receptions, and luncheons throughout the year. This employee will help coordinate and execute events alongside other staff members. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. This position will work 8am to 5pm, Monday through Friday.

Requirements

Bachelor's degree with a major in business, sociology, public administration, or related field from an accredited institution of higher education
At least one year of experience in program administration or related area
Applicable equivalencies may be considered on the above qualifications
Knowledge of program degree requirements and equivalencies
Knowledge of campus and community resources
Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
Ability to handle records, materials, and issues in a discreet and confidential manner
Ability to provide a consistently high level of courteous, professional, and cheerful customer service to internal and external constituents
Ability to evaluate collected information and formulate into recommendations
Ability to compile information into report form
Ability to execute projects in a timely manner within budget and following policies for compliance

Nice To Haves

At least two years working in an administrative role in higher education
Previous experience using University of Arkansas software such as Workday, Slate, R25, etc.
Proficiency in Microsoft Office products, such as Excel, Word, etc.
At least two years of event or conference coordination experience OR academic advising experience

Responsibilities

Serve as the first point of contact for visitors, students, faculty, & staff
Answer the department’s phone and email account
Purchase office supplies, textbooks, regalia, etc.
Assist faculty and staff with special projects
Reconcile procurement and travel cards
Conduct expense reports & reimbursements
Submit scholarships
Maintain physical spaces by making recommendations for improvement and coordinating any needed repairs to provide resolution in a timely manner
Develop procedures to support degree audits, student advising, and management of student records
Perform program research and data collection to compile reports for departmental, campus and external agencies including accreditation reviews
Collect data and monitors the progress of meeting Student Learning Measures (SLM) for accreditation
Coordinate and execute events alongside other staff members
Maintain collegial, harmonious working relationships with others