Administrative Program Coordinator II

Cleveland Clinic

2d • Onsite

About The Position

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic Florida is looking to add an Administrative Program Coordinator II to the team who will support the Indian River Concierge Office. In this role, you will support multiple providers to ensure that we are closing the loop with patients. You will directly coordinate the patient's experience with contracts, collections, and appointment scheduling, allowing you to have a direct impact on their care journey. We are looking for a highly organized caregiver that can multitask, has critical thinking skills, and can work with minimal supervision in a close team environment. This opportunity offers plenty of hands-on learning and potential growth into other roles down the line. A caregiver in this position works Monday-Friday from 8:00AM – 5:00PM.

Requirements

• Associate’s Degree and three years of administrative or project management experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience
• Strong computer skills and experience with software applications
• Multitasking, critical thinking skills, decisive judgment and the ability to work with minimal supervision in a highly interactive team environment

Nice To Haves

• Bachelor’s Degree in Business Administration, Healthcare Administration or a related field
• Healthcare or related organization experience
• Experience developing programs (healthcare, financial or education)
• Scheduling and/or registration experience
• Data collection and contract processing experience

Responsibilities

• Function as a liaison and as an administrative, technical or operational resource.
• Assist Director with projects and daily tasks.
• Lead orientation, record management activities and ensure standards are maintained.
• Develop and update interdepartmental education programs.
• Assist with scheduling, coordination, preparation and communication of meetings.
• Facilitate and attend meetings and record key outcomes.
• Identify key milestones and deadlines and proactively communicate project status and requirements to achieve results.
• Research, analyze and organize information for presentations.
• Assist with large or complex projects and initiate/lead less complex projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree