Administrative Professional - Part-Time

Insurance Partners Agency LLC•Conneaut, OH

8h•Onsite

About The Position

This position is the frontline of our agency, welcoming visitors, handling incoming calls, and supporting daily office operations. It’s an ideal role for someone who enjoys helping people, staying organized, and responding professionally to a wide variety of requests. The company has 100+ years of history behind every client relationship, building a reputation on integrity, expertise, and the dedication of its people. This commitment has earned recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain’s Cleveland Business. Founded in Akron, OH in 1910, the company has grown to 250+ employees across 20+ locations in Ohio, Kentucky, and Florida, while maintaining the personal, relationship-driven service that sets it apart. The competitive edge comes from regional specialization and deep market knowledge, client education that emphasizes prevention over reaction, access to regional, national, and international insurance markets, and a reliable in-house claims service team that advocates for clients when it matters most. The company goes beyond premium to reduce costs through proprietary risk-management and loss-control strategies, negotiate the best possible rates through strong carrier relationships, and support clients with responsive, around-the-clock claims partners.

Requirements

High school diploma or GED
Comfort with Microsoft Office, online tools and ability to learn new systems
Strong communication and customer service skills
Professional, reliable, and friendly demeanor
Ability to multitask, prioritize, and stay organized
Willingness to learn the basics of insurance and agency operations

Responsibilities

Greet guests and provide a polished, friendly first point of contact
Handle incoming calls and route them appropriately across multiple office locations
Respond to general inquiries with professionalism and excellent customer service
Manage incoming and outgoing mail, packages, and electronic documents
Enter basic client activity and data into agency systems as directed
Scan, organize, and distribute documents including mail and faxes
Prepare mailing labels and assist with small clerical tasks throughout the day
Maintain office supplies, including ordering, stocking, and monitoring postage
Keep the office environment tidy, organized, and welcoming
Assist with miscellaneous office tasks and serve as the go-to person for routine needs
Help deposit payments and secure funds according to office procedures
Support team projects and administrative needs, as assigned