Office administrative lead

Mclean Counseling Center

About The Position

At McLean Counseling Center and BrainBloom Neurotherapy Center, we are dedicated to thoughtful, evidence-based mental health care. Our work is grounded in compassion, clinical integrity, and steady growth. We are seeking an Administrative Operations Lead who values meaningful work, strong systems, and collaborative teamwork — someone who wants to grow alongside a developing organization. This is more than a front-desk role. It is an opportunity to become a central part of a mission-driven practice and gradually step into broader operational leadership. What You’ll Be Part Of Supporting patients as they enter therapy, psychiatry, or TMS treatment Coordinating insurance verification and prior authorizations with care and accuracy Helping maintain smooth scheduling and provider workflows Supporting billing and revenue processes through SimplePractice Contributing to organized systems that allow clinicians to focus on care Participating in improving processes as the practice grows Who Thrives Here Someone organized, thoughtful, and reliable Comfortable working within healthcare systems Detail-oriented but people-centered Interested in learning operations and growing professionally Calm under pressure and steady in execution Experience in healthcare administration or behavioral health is strongly preferred. Growth Opportunity This role is designed to develop into broader operational responsibility over time, including involvement in performance tracking, workflow optimization, and team leadership. We value long-term relationships, internal growth, and building something sustainable together.

Requirements

Someone organized, thoughtful, and reliable
Comfortable working within healthcare systems
Detail-oriented but people-centered
Interested in learning operations and growing professionally
Calm under pressure and steady in execution

Nice To Haves

Experience in healthcare administration or behavioral health is strongly preferred.

Responsibilities

Supporting patients as they enter therapy, psychiatry, or TMS treatment
Coordinating insurance verification and prior authorizations with care and accuracy
Helping maintain smooth scheduling and provider workflows
Supporting billing and revenue processes through SimplePractice
Contributing to organized systems that allow clinicians to focus on care
Participating in improving processes as the practice grows