Administrative/Operations Assistant (Chicago, IL)

RLI Insurance•Chicago, IL

10d•$22 - $29•Onsite

About The Position

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Purpose: Provide timely, efficient, and accurate support in Branch office including clerical and office related responsibilities and tasks. As time permits, helps with issuing policies; statistical coding; other miscellaneous back-end processes for new, renewal, and endorsement transactions. NOTE: This is a 100% in-office position, five days per week.

Requirements

Associates degree preferred.
Must have completion of a high school education or its equivalent and 1-4 years experience in a similar position.
Ability to follow operations procedures as outlined by supervisor/manager.
Ability to meet processing deadlines with minimal error.
Ability to manage a variety of projects, both long- and short-term simultaneously.
Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.
Accurate data entry

Nice To Haves

Experience in insurance industry preferred.

Responsibilities

Serves as primary receptionist for the branch office
Provide administrative support for branch office and coordinate building and technology efforts with building management, Facilities and/or IT
Performs general clerical work and miscellaneous office duties as a branch office administrative assistant
Sorts and routes incoming mail, emails, faxes and package for the branch office
Performs simple and routine data entry
Order MVRs, inspections, premium audits, and loss runs as required
Maintain electronic underwriting file
Solicit renewal transactions
As necessary, re-format data for import into front end system
Provide basic operational support for the product line’s underwriters.
Provide back-up support for other Operations Assistants as needed.
Provide operational, production, and underwriting reports as requested, utilizing front-end systems and/or Business Objects.
Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction
Create policy documents which represent the insurance transaction bound by the underwriter
Assist in special projects and other tasks when needed

Benefits

Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short-term and long-term disability benefits
Training & certification opportunities
Tuition reimbursement
Education bonuses