Administrative Operations Assistant - Student Wellness & Activities Center

State of North Carolina

2d•$16•Onsite

About The Position

North Carolina School of Science and Mathematics (NCSSM) a constituent of the University of North Carolina System, is a world-class public high school with statewide reach empowering academically talented students from every corner of the state to design their own future. We offer our Residential high school program in Durham and Morganton for juniors and seniors, our Online supplementary honors program, and individual virtual daytime Connect courses in partnership with local high schools, all tuition free. Our wide array of summer offerings for rising fifth- through 12th-graders includes free opportunities for in-state students alongside paid options for students from anywhere in the world. Specializing in science, technology, engineering, and math and embracing the fine arts and humanities, NCSSM has become the model for 18 such specialized schools around the globe since its founding in 1980. For more information visit ncssm.edu. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran or national guard. If you are an individual with disabilities requiring accommodations in the application and interview process, please contact us at [email protected]. CLOSING DATE: Thursday, April 23, 2026 This position will close at 11:59 p.m. the night before the end date listed. POSITION TYPE: Temporary, Full-time, 11-month, FLSA Non-exempt NCSSM and the Administrative Operations Department foster an environment of collaboration across departments and divisions and support community-engaged service and research.

Requirements

Information/Records Administration: Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.
Problem Solving: Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution.
Communication- Verbal: Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations.
Communication- Written: Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.
Office Technology: Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Responsibilities

Serve as the first point of contact for administrators, faculty, staff, students, and visitors upon arrival to campus at the Student Wellness and Activities Center desk
Participate in scheduled rotations for desks across campus, namely SWAC, to ensure full desk coverage between 8-5 PM on all weekdays and designated weekends
Serve as the Administrative Operations departmental contact in SWAC for campus needs and support
Support the management of workflows, projects, and tickets within project management software that coincide with the SWAC desk and administrative requests
Coordinate restocking and management of spaces associated with shared inventory across campus (faculty lounges, staff break rooms, storage etc.)
Receive and process small/short-term room reservation requests from the campus community and collaborate with the special events team on large-scale events or bookings
Oversee the SWAC desk phone and all related phone trees for incoming communication
Cross train with administrative operations team members to receive and direct requests for specialties across the department when staff are out of the office
Other duties as assigned. This position is expected to be on-site full-time.

Benefits

HDHP: Temporary employees working 30 hours or more for 3 months or more are eligible to enroll in a High Deductible Health Plan (HDHP).
Free On-campus parking
Facilities: Library & Gymnasium
Cafeteria on site

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