Administrative Operations and Support Manager II

University of Arkansas • Fayetteville, NC

1d • Onsite

About The Position

The Administrative Operations and Support Manager II serves as one of the general office managers for the Electrical Engineering and Computer Science (EECS) and also supervises the Registration and Records Assistant for the department. This position is responsible for administrative and HR processes, which include creating positions and hiring students, staff, and faculty for the department, updating and editing positions, creating and editing job requisitions, processing data changes, adding/ending additional jobs, terminations, and a variety of other HR-related tasks. This position is also responsible for running reports, collecting program data, and preparing a variety of semester, quarterly, and annual reports for the department and college, the Computing Research Association (CRA) and the Institute of Electrical and Electronics Engineers (IEEE), assisting with the preparation of Promotion and Tenure documents, including yearly faculty evaluations, third-year faculty evaluations, collecting and managing faculty and staff personnel documents, taking minutes at faculty meetings, assisting with ABET accreditation, event planning, and supporting the VISA process for international students and faculty. Assisting with the Arkansas Meter School, and other duties as assigned. This is an in-person position. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

• Bachelor’s degree with a major in public administration, business administration, or a related field from an institution of higher education
• At least three years of experience in a supervisory capacity
• Applicable equivalencies may be considered on the above qualifications
• Knowledge of the organization and administration of various higher education academic and social program
• Knowledge of campus and community resources
• Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
• Strong written and oral communications skills
• Ability to evaluate collected information and formulate into recommendations
• Ability to compile information into report form
• Regular, reliable, and non-disruptive attendance is an essential job duty

Nice To Haves

• At least one year of experience using Workday or similar software systems in an administrative role
• Familiarity with international employment processes
• Experience in event planning

Responsibilities

• Serves as one of the general office managers for the Electrical Engineering and Computer Science (EECS)
• Supervises the Registration and Records Assistant for the department
• Responsible for administrative and HR processes, which include creating positions and hiring students, staff, and faculty for the department, updating and editing positions, creating and editing job requisitions, processing data changes, adding/ending additional jobs, terminations, and a variety of other HR-related tasks
• Responsible for running reports, collecting program data, and preparing a variety of semester, quarterly, and annual reports for the department and college, the Computing Research Association (CRA) and the Institute of Electrical and Electronics Engineers (IEEE)
• Assisting with the preparation of Promotion and Tenure documents, including yearly faculty evaluations, third-year faculty evaluations, collecting and managing faculty and staff personnel documents
• Taking minutes at faculty meetings
• Assisting with ABET accreditation
• Event planning
• Supporting the VISA process for international students and faculty
• Assisting with the Arkansas Meter School
• Other duties as assigned
• Create and maintain collegial, harmonious working relationships with others

Benefits

• university contributions to health, dental, life and disability insurance
• tuition waivers for employees and their families
• 12 official holidays
• immediate leave accrual
• a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees