Administrative Support II
About The Position
The Office Administrator will provide administrative support to all managers. These responsibilities may include route monitoring, clerical duties, filing, answering phone calls, responding to emails, assisting in driver training and onboarding documents for inexperienced drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor. Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
Requirements
- High school diploma or GED required, post high school education a plus
- Must be able to expand work hours during events or as needed
- Knowledge of Microsoft office
- Customer Service Experience
- Pass pre-employment background check and drug screen
Responsibilities
- Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions and other items as needed
- Oversee staff functions such as office supply levels, equipment maintenance, procedure manuals, forms, cross train staff as needed
- Monitor the delivery routes during shift to ensure they are on time
- Assist in the track route progress as needed; call Drivers every hour address issues as needed
- Maintain contact with customers, obtain their feedback regarding their delivery experience
- Assist in the completion of POD packets that are available at the warehouse
- Assist with loading and unloading of product
- Assist with setting next day routes
- Work well without direct supervision, professional demeanor, strong communication and customer service skills
- Perform other duties and tasks as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
