Administrative Officer I

State of Maryland•Baltimore City, MD

14d•Onsite

About The Position

The Maryland Emergency Medical Services (EMS) System is a coordinated statewide network that includes volunteer and career EMS clinicians, medical and nursing personnel, communications, transportation systems, trauma and specialty care centers and emergency departments. The Maryland Institute for Emergency Medical Services Systems (MIEMSS) oversees and coordinates all components of the statewide EMS system in accordance with Maryland statute and regulation. This includes planning, operations, evaluation, and research. MIEMSS provides leadership and medical direction, conducts and supports EMS educational programs, operates and maintains a statewide communications system, designates trauma and specialty centers, licenses and regulates commercial ambulance services, and participates in EMS-related public education and prevention programs. MIEMSS is seeking a Commercial Ambulance Program Support Officer. This position is open to current employees of Maryland Institute for Emergency Medical Services Systems (MIEMSS) only GRADE 13 LOCATION OF POSITION 653 W. Pratt Street Baltimore, Maryland 21201 POSITION DUTIES The Commercial Ambulance Program Support Officer provides administrative support to the Director and Ambulance Program Manager in ensuring that the Maryland Commercial Ambulance industry operates in a manner consistent with MIEMSS' overall state EMS system objectives. State Office of Commercial Ambulance Licensing and Regulation (SOCALR)

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
One year of administrative staff or professional work.
Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

Nice To Haves

Experience in a Commercial Ambulance operation
Experience reviewing commercial ambulance vehicle applications
Excellent oral and written communication skills
Prefer working knowledge and/or experience with MIEMSS

Responsibilities

Create and maintain multiple electronic and paper filing systems for service and vehicle records, mailing lists, inventory, inspections, confidential medical records, confidential medical quality assurance records, and correspondence
Provides administrative support to the Commercial Ambulance Advisory Committee, various SOCALR subcommittees, and special projects. Activities include preparation of correspondence, agendas, and minutes
Receives and/or redirects customer inquiries, assesses customer needs, and provides appropriate information and/or materials based on existing policies and procedures
Assists the Director in maintaining the SOCALR budget. To include creating and submitting income and expense reconciliation reports.
Reviews commercial ambulance vehicle applications. Activities include updating paper and electronic files.
Represents the department when conducting business with officials of the commercial ambulance services, other internal MIEMSS departments and other state, federal and private agencies concerning department activities and programs related to the licensing and ongoing oversight of commercial ambulance services
Other duties as assigned