Administrative Office Clerk

Appalachian Mountain Community Health Centers•Asheville, NC

6d•$16•Onsite

About The Position

Administrative Office Clerk Description: Appalachian Mountain Community Health Centers (AMCHC) is hiring for a key position in our organization- Administrative Office Clerk. If you are seeking a rewarding and challenging opportunity and have relevant experience, we'd love to hear from you! AMCHC offers accessible, patient-centered care at our six locations throughout Western North Carolina. Our mission is to deliver timely, comprehensive, and quality health services with dignity and respect to WNC residents, regardless of a person’s ability to pay. As a Federally Qualified Health Center (FQHC), we build on a 50-year history of growth and sustainability. Key responsibilities for this position, include: Maintain Accurate medical records on all patients Follow up on all records requests within the company fax server within a timely manner Referring patient inquiries of a clinical nature to the appropriate clinical staff for triage Complete clerical duties including answering phones, responding to emails and processing patient administration and discharge records Follow up on all telephone encounters assigned within a timely manner Attach provider approved patient messages to the patient portal Send out all records requests made by internal AMCHC providers Ability to learn clinical flow of the organization and assist in administrative duties within the clinical setting. AMCHC offers the following benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Paid Holidays

Requirements

Sending and following up on messages between patient’s and providers/clinical staff members via EHR
Proven work experience as a Medical records professional or similar experience
Understanding of Medical Terminology
Proficient in information management with Microsoft Office programs and Electronic Medical Records Systems
Outstanding Communication and interpersonal abilities
Strong attention to detail with excellent organizational skills
Ability to commute/relocate: Asheville, NC 28806: Reliably commute or planning to relocate before starting work (Required)
Customer service: 1 year (Required)
Computer skills: 1 year (Required)

Nice To Haves

Relevant trainings and or certification as a Medical Records Clerk preferred but no required

Responsibilities

Maintain Accurate medical records on all patients
Follow up on all records requests within the company fax server within a timely manner
Referring patient inquiries of a clinical nature to the appropriate clinical staff for triage
Complete clerical duties including answering phones, responding to emails and processing patient administration and discharge records
Follow up on all telephone encounters assigned within a timely manner
Attach provider approved patient messages to the patient portal
Send out all records requests made by internal AMCHC providers
Ability to learn clinical flow of the organization and assist in administrative duties within the clinical setting