Administrative Medical Assistant

Palm Medical Centers•Fort Worth, TX

5d•$19 - $21•Onsite

About The Position

Are you concerned about your pay, career development opportunities or work culture? Come learn about the Palm Primary Care experience. Our centers have a 98% patient satisfaction rate as we deliver senior primary care with genuine kindness. At Palm Primary Care, our patients have the peace of mind knowing that their health and well-being are our primary concerns. We give our health plan clients the confidence that their members are well taken care of. With over 11,000 at-risk members, we provide primary care and other services to seniors and families in our medical centers that are comfortable, convenient and staffed with caring professionals. Our activity and wellness facilities are filled with health plan members who know us for our distinct events and programs that cater to the communities we serve. Every day, Palm Primary Care delivers on its promise to bring value based, quality healthcare to our patients. Job Description: Administrative Medical Assistant

Requirements

Exceptional customer service skills and phone etiquette
Demonstrated interpersonal and written communication skills
Medical Assistant, Front Desk and Referral experience
Familiarity with patient management and clinical software systems (eClinicalWorks)
Detailed organizational skills
Experience working in a collaborative environment
Experience with Microsoft 365 (Word/Excel/SharePoint/PowerPoint)
Ability to connect with patients and make them feel comfortable
Patience and presence of mind
Prolonged periods of sitting at a desk and working on a computer
May require prolonged period of standing, walking and bending
Ability to move/lift up to 20 pounds at time
Must be able to move/assist with moving patients

Responsibilities

Greet patients and visitors in a courteous/professional manner.
Answer telephone promptly and direct calls accordingly.
Maintenance and routing of electronic patient documents.
Fulfillment of Medical Records requests.
Outbound patient calls, quality metrics, patient satisfaction, hospital follow-ups, monthly patient check-ins.
Assist with referrals and prior authorizations.
Medical Assistant Float - rooming patients, vitals, chart prep, injections
Front Office Float - Check In/Out, Insurance Verification.
Perform other duties and projects as assigned.