Administrative/Marketing Assistant

Luxury Bath Technologies•Tempe, AZ

11d•$20 - $25

About The Position

Administrative/Marketing Assistant Essential Duties and Responsibilities Provide sales support to walk in and phone customers. Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status. •Oversee service and installation schedules, jobs, and resources for Field Supervisor Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Work effectively with other team members. Build and maintain relationships with new and repeat customers Maintain records of all sales leads and/or customers Educate customers on how products and services can benefit them Maintain self-education on brands and products we sell Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Requirements

Strong attention to detail.
Problem solver.
Proficiency in the use of Microsoft Office and Excel.
Effective communication skills, both written and oral.

Responsibilities

Provide sales support to walk in and phone customers.
Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
Oversee service and installation schedules, jobs, and resources for Field Supervisor
Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction.
Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
Work effectively with other team members.
Build and maintain relationships with new and repeat customers
Maintain records of all sales leads and/or customers
Educate customers on how products and services can benefit them
Maintain self-education on brands and products we sell