Administrative Manager Senior

Mass General Brigham • Boston, MA

9d • Onsite

About The Position

Senior Administrative Manager will support the Division of Pediatric Cardiology, Division of Pediatric Rheumatology, and four satellite pediatric subspecialty clinics located in the Greater Boston area. Summary: -Responsible for overseeing and enhancing the administrative operations of the hospital, ensuring the efficient management of resources, staff, and processes. -This leadership role involves strategic planning, operational oversight, and the implementation of policies and procedures to support the hospital's mission and goals. -This role also works closely with senior management to drive organizational effectiveness and ensure high-quality administrative support.

Requirements

• Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
• Administrative experience in a healthcare setting 5-7 years required
• Experience in a management or leadership role 3-5 years required
• Proven leadership and strategic management capabilities.
• Excellent organizational and problem-solving skills.
• Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
• Exceptional communication, interpersonal, and negotiation skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong analytical skills and the ability to manage complex projects and initiatives.

Responsibilities

• Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
• Oversee daily administrative operations, ensuring seamless coordination across departments.
• Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
• Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
• Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
• Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level