Administrative Intern

Health Services for Children with Special Needs•Washington, WA

16h•Hybrid

About The Position

This position is Remote; will require to be on-site 2 days ~ Day 1\: New Hire Orientation and Day 2\: HSCSN Orientation. Provide support under direct supervision within a department. Gain experience with Health Plan Operational functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Student must be enrolled in an undergraduate or higher-level degree program and have completed at least one semester of classes.
Must have a minimum GPA of 3.0 is required, exceptions may be made based on qualifications and experience.

Nice To Haves

Looking up provider contracts and documenting rates for each provider type
Tracking claims dollars and utilization
Working with the team to analyze providers and determine special rates
Analyzing data for mean/median/mode to determine if we need to adjust rates

Responsibilities

Work and communicate with internal and external customers and staff to meet their needs in a polite, courteous, and cooperative manner
Express information to individuals or groups effectively , whether verbal or written in a clear , convincing and organized manner
Listen to others and respond appropriately
Make an effort to follow policy and cooperate with supervisors
Refer non-standard questions and problems to higher levels
Use resources and equipment needed to perform each task
Use established filing and data systems, functions, and/or procedures
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Anticipate and responds to customer needs; follows up until needs are met
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others’ ideas and opinions
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Use resources efficiently
Search for less costly ways of doing things