Administrative Fellow

The Jewish Board•New York, NY

17h•Hybrid

About The Position

The Administrative Fellowship is a one-year leadership development opportunity designed for an early-to-mid career professional seeking executive exposure within a large, complex human services agency. The Fellow will rotate across key operational functions and lead cross-functional initiatives tied to strategic priorities, including operational excellence, compliance, quality improvement, and administrative systems. POSITION OVERVIEW: Reporting to the Chief Administrative Officer (CAO), the Fellow will serve as an internal consultant supporting high-impact projects, executive planning, and performance improvement. This role offers visibility into senior decision-making and cross-agency operations, with the potential to transition into a permanent leadership role upon successful completion. Ideal for candidates looking to gain exposure to leading large scale, strategic process improvement initiatives and/or experience operating a large human services agency. After one year, the Fellow will walk away with the following skills: Executive exposure and strategic leadership Direct partnership with senior leadership (Chief Administrative Officer and executive team) Strong understanding of how executive decisions are made in a large, complex human services agency Experience translating complex challenges into executive-ready recommendations Cross-functional project leadership and initiative ownership Operational excellence and process improvement capabilities Lean Six Sigma Training with a Black Belt Operator Ability to map workflows (current vs. future state) and diagnose operational pain points Root cause analysis, solution design, and implementation planning Creation of SOPs, templates, and systems that improve efficiency and consistency Executive communication and presentation skills Ability to write clearly for senior leaders (briefing memos, summaries, stakeholder communications) Experience developing decks, executive updates, and board-facing materials Strong storytelling and synthesis skills: context → insight → recommendation Comfort presenting to diverse internal stakeholders across departments and levels Enterprise-wide understanding of nonprofit/human services operations Deeper knowledge of how large human services agencies operate at scale Cross-functional exposure to key administrative domains (fiscal operations, compliance, analytics/technology, client access operations) Systems-level understanding of how infrastructure functions support mission delivery By the end of the Fellowship year, the Fellow will leave with a tangible portfolio of professional work products, which may include: Project charters, stakeholder maps, and implementation workplans Executive-ready status updates, dashboards, and performance reporting tools Process maps (current vs. future state), SOPs, and operational playbooks Decision memos and recommendations based on data and stakeholder input Executive-level slide decks (10–20 slides) for senior leaders and/or board audiences Meeting agendas, facilitation materials, and action trackers that support enterprise-wide execution

Requirements

Bachelor’s degree, recent graduates of MBA, MPA, MPH, or other relevant graduate degree (Required)
5+ years of experience in operational excellence/project management
Demonstrated experience in supporting complex projects / initiatives
Experience managing projects, teams, deliverables and their timelines; and following up on tasks
Experience in managing projects that require critical thinking and the ability to understand business issues and processes
Results-oriented with demonstrated success in strategic & tactical problem solving, collaboration, conflict management and working successfully within a cross-functional team environment
Proven ability to work with all levels of an organization and foster cross departmental partnerships
Knowledge of project and change management, methodologies, techniques, processes
Ability to interpret quantitative and qualitative information
Advanced experience with Microsoft technologies: particularly PowerPoint, Word, Excel, Visio Outlook and Teams
The candidate should be able to read documents for analytical purposes such as computer information, software, computer graphic design programs, etc.
The work environment involves no physical risk or hazardous conditions.
To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)

Nice To Haves

Certification as a Lean Six Sigma Green Belt, or as a Project Management Professional (PMP); or demonstration of similar experience, skill and training (Optional)
Use of Project Management software
Limited applications of manual dexterity and hand-eye coordination.
This role is hybrid and remote eligible, NYC based preferred

Responsibilities

Provide project management and coordination support to the CAO across a broad portfolio of enterprise wide strategic and administrative initiatives
Conduct research and develop presentations and reports for internal and external stakeholders
Support the execution of executive-level initiatives, including enterprise-wide planning, compliance improvement, and organizational development projects
Participate in and document executive meetings, identifying action items and supporting timely follow-up
Draft communications, board materials, and internal policy documents in collaboration with the CAO and other senior leaders
Engage in special assignments aligned with the fellow’s professional interests and organizational priorities
Develop and maintain strong working relationships with executive leaders and internal departments
Use Lean Six Sigma and project management tools, methods and concepts to evaluate and improve cross-cutting operations & systems
Partner with internal departments and programmatic divisions to strategically prioritize multiple complex projects
Provide executive summaries and report out on status of projects
Other duties as assigned