About The Position

Will be more of an Administrative role - Mechanical/technical experience a plus. Be able to lift up to 50 lbs. Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint) General mechanical and electrical aptitude a definite plus. Perform tasks for field returned parts and warranty requests. Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant. - Enter part return information into computer applications. Fill out and print tracking sheets for each part. - Perform basic condition evaluations of returned parts. - Track status, location and condition of returned parts. - Generate weekly reports on returned parts received, in process, and completed. - Create customer failure reports by editing and formatting completed engineering analysis information. - Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing. - Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.

Requirements

  • Be able to lift up to 50 lbs.
  • Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint)

Nice To Haves

  • Mechanical/technical experience
  • General mechanical and electrical aptitude

Responsibilities

  • Perform tasks for field returned parts and warranty requests.
  • Request parts from Warehouse.
  • Collect parts and move to different evaluation areas in the plant.
  • Enter part return information into computer applications.
  • Fill out and print tracking sheets for each part.
  • Perform basic condition evaluations of returned parts.
  • Track status, location and condition of returned parts.
  • Generate weekly reports on returned parts received, in process, and completed.
  • Create customer failure reports by editing and formatting completed engineering analysis information.
  • Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing.
  • Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.
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