Part Time Administrative Coordinator

Associa•Glen Allen, VA

About The Position

The Administrative Coordinator supports the day-to-day administrative operations of the HOA office and acts as a key point of contact for residents. This role ensures service continuity when the Portfolio Manager is off-site and supports all front desk functions, internal communications, and resident interactions. THIS IS A PART TIME POSITION WORKING 20 HOURS A WEEK Monday: 9am-5pm Wednesday:10am-2pm Friday: 10am-2pm

Requirements

High school diploma or equivalent (associate degree preferred).
2+ years of administrative, customer service, or HOA office experience.
Excellent communication and interpersonal skills, written and spoken.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office; HOA or property management software a plus.

Responsibilities

Meet and greet homeowners, visitors, guests, vendors and contractors.
Research and respond to inquire in-person, by phone, and email.
Input and update maintenance work orders.
Schedule and coordinate maintenance vendors onsite.
Data entry community and homeowner information in the database.
Maintain and trackarchitectural modifications, violation notices, and community documents.
Prepare and post notices, newsletters, and digital announcements.
Reserve meeting room space, schedule and coordinate board and committee meetings. Prepare documents for meetings.Post and Maintain Board meeting documents
Track rule violations and follow-up communications.
Collaborate with the Portfolio Manager and Board to ensure efficient community service.
Update and maintain HOA Governing Documents and HOA Resources on Engage.
Assist residents on how to locate important information on Engage including Governing Documents, HOA resources, and Design Standards.
Assist residents with how to submit work orders and modification requests.
Other duties as requested.