Administrative Coordinator (Part-Time)

North Texas Food Bank•Plano, TX

About The Position

PRIMARY PURPOSE: The Administrative Coordinator is the primary front desk contact at the Perot Family Campus, providing administrative support and service to internal and external customers. This position is responsible for welcoming visitors, in person or on the phone, and directing inquiries appropriately.

Requirements

Associate’s degree in business or related field, or an equivalent combination of education and work experience
Familiar with Microsoft Office products (Excel, Word, PowerPoint, Outlook and Teams)
Exceptional interpersonal, verbal and written communication skills
Strong focus on client satisfaction and customer-centric aptitude; maintains professionalism in all interactions
Ability to work independently, and manage competing priorities; detail-oriented, empathetic, self-motivated problem solver and a team player
Bilingual (English/Spanish)
Three years of relevant administrative experience, in a front desk setting preferred

Responsibilities

Open and close lobby/reception area, ensuring accessibility during business hours
Greet all guests with a friendly and engaging demeanor
Answer telephone calls and provide callers with company information, referrals to local food pantries, or transfer to another associate as applicable
Coordinate with various departments to update information pertaining to all programs and provide updated materials for neighbors i.e. SNAP, CSFP, CPR and Philanthropy
Assist walk-in guests seeking food assistance with referrals to local food pantries
Provide visitors with necessary guidance, information, security badge and safety vest as appropriate; keep apprised of all internal and external events
Ensure safety of the lobby by having all guests sign in and display a visitor’s badge
Maintain security by appropriately reacting to all incoming guests and notify appropriate parties of any suspicious persons or behavior
Process incoming mail and coordinate distribution of packages
Perform clerical and administrative duties such as scanning, photocopying, filing, organizing, and data entry support as needed
Accept monetary donations and provide receipts
Manage and route emails from the [email protected] mailbox to appropriate parties
Assist with ordering general office supplies
Assist with maintaining and updating necessary standard operating procedure documents
Assist with conference room set up
Perform other tasks and duties as assigned