Administrative Coordinator

Allen Marine Inc•Juneau, AK

10d•Onsite

About The Position

The Administrative Coordinator manages and assists with a multitude of projects while providing administrative support to port managers. This person is responsible for answering phones, emails and in-person inquiries and helping direct crew.

Requirements

Previous office or customer service experience
Must be able to demonstrate accurate and efficient computer skills in Microsoft Word, Excel, Outlook, and QuickBooks.
Must be able to handle extremely confidential & sensitive information.
Must be available to work the entire season without interruption and be available to attend the 40-hour pre-season training program.
Must be able to be present at the assigned work area for the duration of your shift.
Valid US driver’s license and a clean driving record.
Must pass a security background check and DOT drug test.

Nice To Haves

Previous experience in the visitor industry and/or a related industry preferred.
2 years of US Driving experience with a clean driving record.
High School Diploma or equivalent.

Responsibilities

Coordinate independent visitor tour sales including:
Answer the office toll-free information line with proper telephone etiquette; must sound professional, credible, pleasant, and sincere.
Process advance ticket sales and create periodic sales reports for submission to A/R
Distribute passenger manifests for boat crews
Coordinate ticket sales for local vendor contacts
Dispatch and/or drive guest shuttles
Answer all email inquiries professionally and with accurate grammar.
Track A/P receipts, and petty cash fund
Provide Clover (POS) training/support for the company retail program
Process pre-employment paperwork for new employees; print/distribute training manuals and supplemental documents
Receive uniforms, organize inventory, and issue to new employees
Manage crew travel benefit to issue per diem payments
Manage employee comp benefit program for company tours and other local excursions
Ensure office equipment is in working order; troubleshoot equipment problems & schedule service calls for equipment, as needed. Maintain office supplies for the division.
Process daily mail needs.
Maintain confidential and sensitive files.
Follow the current office filing system and maintain a clean, organized office.
Maintain a positive work environment for employees.
Periodically running various errands.
Maintain a positive work environment for employees.
Special projects may be assigned as required by the business.