Administrative Coordinator - Student Services - Heinz College

Carnegie Mellon University•Pittsburgh, PA

1d•Hybrid

About The Position

Carnegie Mellon University’s Heinz College, comprising the School of Public Policy and Management and the School of Information Systems and Management, offers a unique academic experience. The Heinz College equips students with strong analytical skills, proficiency in information technology, and the ability to lead and implement change in managerial and policy contexts. Within the college, the Student Experience and Engagement (SEE) office fosters a vibrant, inclusive community, ensuring students feel supported and empowered to succeed. SEE is dedicated to promoting well-being, leadership development, student success, and community connection, aiming to create an engaging student experience that helps individuals reach their full potential as responsible global citizens. This Administrative Coordinator role will provide essential administrative, operational, and logistical support to these two critical offices, reporting to the Director of SEE, and will contribute directly to enhancing the student journey.

Requirements

Strong written and verbal communication skills with a high degree of professionalism.
Ability to shift between tasks as priorities change.
Precision in data entry, financial accounting, scheduling, and document preparation.
Ability to handle critical and confidential information with integrity.
A dedication to promoting a multifaceted campus environment that appreciates our community members' backgrounds and perspectives.
High School Diploma/GED required.
3–5 years of experience in an administrative or office management role.
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Mastery of Microsoft Office Suite and Google Workspace (Sheets, Drive, Meet, etc.).
Willingness to learn additional systems and platforms.
Successful completion of a pre-employment background check.
Applicants for this position must be currently legally authorized to work for CMU in the United States.

Nice To Haves

Experience in event planning and managing projects strongly preferred.
Associate’s degree in Business Administration, Communications, or Social Sciences preferred.

Responsibilities

Oversee P-Card and purchase order administration; facilitate reimbursements and reconcile monthly accounting statements.
Coordinate on- and off-site events, including venue procurement, catering, and onsite setup/signage.
Manage complex calendars and travel arrangements; optimize digital workflows to improve departmental efficiency.
Serve as a primary point of contact for internal and external partners, handling all inquiries with professionalism and discretion.
Evaluate existing administrative workflows to implement digital or physical solutions that improve departmental efficiency and data accuracy.
Perform other related administrative duties as assigned to support the department’s mission.