Administrative Coordinator/ Receptionist

Edenbridge Health Llc•Washington, DC

About The Position

This administrative support role offers a unique opportunity to build the first PACE (Program of All-Inclusive Care for the Elderly) program in the District of Columbia within the framework of a supportive, innovative, and expert leadership team and company. Together with our coalition of strong partners within the community, the Administrative Coordinator/Receptionist will help lead Edenbridge PACE at Skyland to have a transformative impact on a particularly under-served community The Receptionist/ Administrative Coordinator is responsible for setting the warm welcoming tone of the Skyland PACE facility. This position reports to the Executive Director

Requirements

High school diploma, GED and/or Bachelor’s degree
Spirit of generosity to serve the frail elderly and support the Center in all ways possible
Ability to work autonomously
Must be highly organized and have extensive skills in the use of Microsoft office Suite.
Knowledge of scheduling and route tracking.
Must be able to troubleshoot problems and take initiative to secure resolution
Must submit to and pass a pre-employment drug/alcohol screening and criminal background check.
Must have a current Driver’s License and driving record must be in compliance with Company policy. Must maintain current automobile insurance.
Must have up to date vaccinations according to CMS/ Skyland PACE guidelines including vaccination against the seasonal flu and Covid -19
Operates in full compliance with all applicable federal, state and local fire, health, safety, sanitation, Emergency procedures and other Standards prescribed in law or regulations.

Responsibilities

Manage check-in and check-out of participants upon arrival and departure, welcoming participants, and caregivers, and directing general inquiries to the center
Provide administrative support including but not limited to preparing reports, managing supplies, and supporting the general office calendar
Work across teams within the Center and cross trains to screen potential enrollments for qualified leads if the enrollment team is not available
Answers telephones and route incoming calls.
Appropriately screens new referrals for the PACE and send eligible prospective participants to Growth and Enrollment Team
Responds to emergency calls according to established procedures.
Processes and routes incoming and outgoing correspondence to include the mail and packages as required.
Maintains office calendar for conference room scheduling and assists with room setup.
Schedules service and maintenance of office equipment as needed.
Responsible for monthly postage usages and submit reports
Responsible for open and close procedures of the PACE center
Manage onboarding/offboarding employees’ office supplies, parking, and cubicle/office update
Provide general support to events at the center
Additional responsibilities will be added at managers discretion, as career growth opportunities and responsibilities are constantly arising in our flexible and start-up environment.