Administrative Coordinator for Residential Life

Illinois College•Jacksonville, IL

1d•Onsite

About The Position

The Administrative Coordinator of Residential Life manages the daily operations for the Office of Residential Life by providing assistance to all professional staff, student residential life staff, and students living in residence. The Coordinator serves as the first point of contact for the office in person, by phone, and through email and both addresses issues that arise and refers matters to the appropriate personnel. The Coordinator is responsible for maintaining the currency and accuracy of data in multiple software systems. Illinois College is a residential, private liberal arts college located in historic Jacksonville, Illinois, 70 miles northeast of Saint Louis, Missouri, and 30 miles west of Springfield, the capital of Illinois. True to its founding vision in 1829, Illinois College is a community committed to the highest standards of scholarship and integrity in the liberal arts. Illinois College promotes academic freedom, equality of opportunity, and human dignity through an increasingly diverse student population, currently comprising 26 percent underrepresented students. The College develops in its students, qualities of mind and character needed for fulfilling lives of leadership and service, fostering academic excellence rooted in opportunities for experiential learning while preparing students for lifelong success.

Requirements

High school graduate, or equivalent, required
Minimum three years relevant office experience
Excellent customer service skills
Ability to work independently and with limited direction
Professional judgment and ability to manage sensitive and confidential information
Ability to communicate and work effectively with students and their parents, faculty, and staff within all areas of the College
Intercultural competence and ability to work with diverse populations
Strong computer and data management skills

Nice To Haves

bachelor’s degree strongly preferred
strong preference for experience in an educational setting

Responsibilities

Conduct daily office functions including: providing assistance to students, responding to phone and email communication, preparing correspondence, maintain filing systems, and ordering office supplies
Manage the office budget including reimbursements, check requests, and credit card receipts submitted by professional and student staff
Serve as a primary point of contact with the Department of Facilities Management in responding to residence hall, apartment, and house work orders and maintenance concerns
Work with the director and associate director on the creation, updating, and administration of residential life policies and procedures
Create all student IDs, manage the student access profiles, including residence hall access, and work with students and Information Technology to troubleshoot issues
Administer student meal plan changes as needed through student databases
Provide administrative assistance using computer programs such as MS Office Suite and Google productivity products such as Drive, Sheets, Docs, etc.
Plan and coordinate activities and events for student staff throughout the year
Manage the Room Key Inventory for all residence halls, houses, and apartments, including addressing issues with lost and broken keys.