About The Position

The Business Analytics and Insights team is seeking a highly organized and proactive administrative professional to support Executive Directors within the Business Analytics and Insights (BAI) team. This role is central to enabling team effectiveness—providing seamless executive support while helping drive coordination, communication, and team engagement across a fast-paced, highly collaborative organization. The ideal candidate is not just reactive, but anticipates needs, manages competing priorities, and plays an active role in keeping leaders and teams operating efficiently.

Requirements

  • Associate’s degree and 2 years of administrative experience OR 2 years in a technical school setting with hands-on experience OR High school diploma / GED and 4 years of administrative experience
  • Ability to work in a fast-paced, deadline-driven environment and work in teams
  • Strong knowledge of technology, including Outlook, Excel, PowerPoint
  • Strategic problem solver who loves to “think ahead” and anticipate solutions to logistical issues
  • Ability to work in a fast-moving, results oriented environment
  • Strong cross functional partnership and communication across multiple members of the team
  • Discretion in dealing with proprietary or confidential information
  • Helpful, can-do attitude with a solution-oriented approach
  • Polite and personable ‘team player’
  • Skilled at remaining calm under pressure

Nice To Haves

  • 5+ years of experience in an administrative support role supporting large teams at different levels
  • Skills and use of AI tools such as ChatGPT
  • Knowledge of SAP, Webex, MS Teams, SharePoint and Concur

Responsibilities

  • Manage complex, high-volume calendars across multiple leaders, including scheduling across time zones and prioritizing competing demands
  • Coordinate domestic and international travel in alignment with company policies
  • Prepare and process expense reports accurately and in a timely manner
  • Manage team email distribution lists and support dissemination of communications (e.g., organizational announcements)
  • Liaise with cross-functional partners and executive assistants to align schedules, workflows, and priorities
  • Maintain regular communication with stakeholders, including tracking follow-ups and flagging key action items
  • Assist in preparing, proofreading, and formatting communications
  • Coordinate end-to-end meeting logistics, including scheduling, room bookings, catering, technology, materials, and agenda support to ensure seamless execution
  • Support team culture and engagement initiatives, including team meetings, offsites, and on-sites
  • Provide backup support to other administrative team members as needed
  • Assist with special projects and broader team operations

Benefits

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
  • Group medical, dental and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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