ADMINISTRATIVE COORDINATOR 3 - ALEX / JONESVILLE / JOB APPOINTMENT

State of Louisiana • Alexandria, LA

30d • $14

About The Position

We're looking for an Administrative Coordinator 3 to serve as the first point of contact at the agency, creating a welcoming environment for clients, patients, and visitors and providing administrative support that keeps our front office running smoothly.

Requirements

• Two years of experience in administrative services.
• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Nice To Haves

• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
• Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

Responsibilities

• Maintains a person centered, recovery orientation to clients regarding their initial paperwork, appointments, attentive to client engagement and readiness to service.
• Determines the appropriate clinical staff to bring urgent life-threatening situations to the attention of and assures assistance is initiated.
• Serves as primary fee assessor for the clinic. Explains payment/financial policies to people served and answers any questions.
• Enters relevant information into the record.
• Manage client portal accounts within the electronic health record including reminders, messages, appointment requests and documents.
• Responsible for understanding 3rdparty payer process related to verification, authorization and reauthorization as well as client's responsibility and collections.
• Work with the insurance and billing department to actively manage 3rdparty payor clients to ensure quality client care and fiscal responsibility, as appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees