Administrative Coord

Cooper University Hospital•Camden, NJ

About The Position

Administrative functions include: Scheduling meetings, coordinates programs, data management, payroll duties, composing, typing, organizing, maintaining and distributing documents and incoming/outgoing correspondence for Directors, handling confidential personnel and financial documents, assists Directors with daily operational functions.Acts as Human Resource liaison, maintains time and attendance, assists and coordinates calendar for Director, maintains expense accounts, coordinate IT requests for service, responsible for office supplies across the Department, monitor accounts payable, compiles data for reports and other duties as necessary. Professional telephone etiquette and customer satisfaction in support of the mission of CUH. Demonstrates Cooper Core Values and Service Standards. Utilizes Aidet in all interactions.Schedules hospital outpatient-based surgical procedures and services, schedules preoperative and post-operative appointments; assembles all pre-operative paperwork, ensuring all tests and pertinent information is accurately collected following divisional, departmental, and/or operating room guidelines. Answer incoming calls, direct calls to the correct party, check voicemails, and return missed calls for scheduling requests. Direct liaison with patients and clinical staff, ambulatory partners, to communicate patient results and scheduling needs. Escalate operational, provider, or patient complaints along with other critical matters to leadership. Utilizes Aidet at all times.Responsible for the integrity of pre-registration to include accurate health care coverage(s). Knowledge of medical insurance and billing processes. Submits accurate authorization requests and works with authorization team to resolve any issues pertaining to authorizations. Handles denials, escalates to provider and coordinates peer to peer meetings as needed. Handles bump list as needed. All scheduling protocols are followed, allowing sufficient appointment time with the appropriate provider. This includes patients being seen in a timely manner appropriate to their clinical symptoms. Patient appointments/cancellations are scheduled appropriately. Scrubs Provider appointment schedules for accuracy of scheduling. Reports conflicts to Manager.Provides secretarial support, including calendar management. Enter surgical procedures and ensure that surgical cases are recorded accurately and in the correct order on the Outlook calendar. Monitors OR schedule to ensure Outlook and Snapboard match. Report any calendar conflicts to the manager for resolution. Schedules meetings as needed. Attends all Team Huddles and Meetings.All other duties assigned

Requirements

2-3 years in medical or office setting
HIGH SCHOOL OR GED

Responsibilities

Scheduling meetings
Coordinates programs
Data management
Payroll duties
Composing, typing, organizing, maintaining and distributing documents and incoming/outgoing correspondence for Directors
Handling confidential personnel and financial documents
Assists Directors with daily operational functions
Acts as Human Resource liaison
Maintains time and attendance
Assists and coordinates calendar for Director
Maintains expense accounts
Coordinate IT requests for service
Responsible for office supplies across the Department
Monitor accounts payable
Compiles data for reports and other duties as necessary
Professional telephone etiquette and customer satisfaction in support of the mission of CUH
Demonstrates Cooper Core Values and Service Standards
Utilizes Aidet in all interactions
Schedules hospital outpatient-based surgical procedures and services
Schedules preoperative and post-operative appointments
Assembles all pre-operative paperwork, ensuring all tests and pertinent information is accurately collected following divisional, departmental, and/or operating room guidelines
Answer incoming calls, direct calls to the correct party, check voicemails, and return missed calls for scheduling requests
Direct liaison with patients and clinical staff, ambulatory partners, to communicate patient results and scheduling needs
Escalate operational, provider, or patient complaints along with other critical matters to leadership
Responsible for the integrity of pre-registration to include accurate health care coverage(s)
Knowledge of medical insurance and billing processes
Submits accurate authorization requests and works with authorization team to resolve any issues pertaining to authorizations
Handles denials, escalates to provider and coordinates peer to peer meetings as needed
Handles bump list as needed
All scheduling protocols are followed, allowing sufficient appointment time with the appropriate provider
Patients being seen in a timely manner appropriate to their clinical symptoms
Patient appointments/cancellations are scheduled appropriately
Scrubs Provider appointment schedules for accuracy of scheduling
Reports conflicts to Manager
Provides secretarial support, including calendar management
Enter surgical procedures and ensure that surgical cases are recorded accurately and in the correct order on the Outlook calendar
Monitors OR schedule to ensure Outlook and Snapboard match
Report any calendar conflicts to the manager for resolution
Schedules meetings as needed
Attends all Team Huddles and Meetings
All other duties assigned