Administrative Clerk

Town of Hudson•Hudson, CO

4d•$21 - $25•Onsite

About The Position

Under the direction of the Town Clerk, this role is responsible for supporting the operations and activities of the Town Clerk’s office. This role is responsible for general administrative and clerical duties and provides customer service over the phone and in-person at Town Hall. This role acts as a utility billing clerk and is responsible for the processing and collection of monetary payments. This role provides support in coordination of records management, building permit services, municipal court proceedings, and licensing processing. This role requires excellent customer service and communication skills, the ability to multi-task, and the ability to operate with independence.

Requirements

Minimum of two (2) years of related administrative or office experience; municipal experience preferred.
Must possess a High School Diploma or equivalent; some college preferred.
Valid Driver’s License.
High level of discretion and ability to keep information confidential.
Ability to communicate courteously and effectively with the general public, Town management, staff, co-workers and other public entities.
Demonstrated excellent written and verbal communication skills.
Excellent time management; ability to work under pressure and meet deadlines.
Ability to perform multiple tasks at the same time; work accurately with frequent interruptions; provide attention to detail.
Ability to learn, understand, and use judgment to correctly apply Town policy, governing law or other standards to specific situations.
Proven ability to use computer software to enhance and continuously improve capability and efficiency. Able to adapt to organizational and technological change, identify problems and implement innovative change.

Nice To Haves

Bilingual (English/Spanish) preferred.
Notary Public preferred, may be required to obtain within six months of hire.

Responsibilities

Answer phones and directs calls appropriately; refers permitting, construction, code or development questions to the appropriate staff.
Assist residents/businesses with general questions regarding utility accounts; educates residents on water and wastewater charges and utility billing procedures.
Assists with processing and collection of monetary payments from customers for court fines, building permits and utility charges. Involves cash handling and ensuring balancing accuracy of a cash drawer.
Reviews and distributes all accounts payable billing information, reviews invoices for appropriate documentation and processes invoices for payment.
Files, organizes and distributes daily mail, correspondence and forms.
Maintains and coordinates records of the Town Clerk’s office to include building and utility permits, animal licenses, business and sales tax licenses, and miscellaneous permits and licenses.
Serves as a back-up for Building Permit Technician; assists customers with permit submission, payments and other general questions.
Assists with Municipal Court, greets and assists customers at the front counter, provides court information and assistance to citizens in court case matters, provides administrative assistance and support to court staff.
Review permit and license applications for completeness and communicates outstanding items to applicants.
Other duties as assigned by Town Clerk, Deputy Town Clerk, and Building Permit Technician including special projects.