Administrative Clerk III

State Of Alaska•Anchorage, AK

36d•Onsite

About The Position

The Division of Elections for the State of Alaska is looking for an Administrative Clerk 3 to help us keep our elections Secure, Accurate and Fair! What you will be doing: The Division of Elections is seeking a dynamic individual to join our Region II Elections office team. This position serves as the initial contact with the public in person and on the phone, responding to questions about voter registration, and statistics and other information. This position performs specialized, complex clerical work requiring independence, judgment, and initiative. Our organization, mission, and culture: The Division's mission is to ensure public confidence in the electoral process by administering voter registration and elections with the highest level of professional standards, integrity, security, accuracy, and fairness. The administrative team provides support for all voter registration and election management functions. The position must perform extensive data entry into the Voter Registration System with a high degree of accuracy. The position provides information to the public and other agencies requiring interpretation and explanation of voter registration, polling places, absentee voting, candidacy, petitions, and other related information. There are often tight statutory deadlines and many interruptions. In an election year, overtime is required. The ideal candidate will have the following knowledge, skills, abilities, and experience: Outstanding work ethic and personal initiative Excellent organizational skills and ability to prioritize work when under pressure. Excellent customer services skills Excellent verbal and written communication skills Ability to thrive under very limited direct supervision. The benefits of joining our team: This position provides meaningful work in support of our mission and offers the opportunity to work alongside an elite team of hardworking individuals. This regional office is a tight knit family, which expands every other year with the election schedule. The work is exciting and varied and you will be part of a fun and dedicated team, providing an essential service to Alaskans. The Division of Elections offers an upward track for promotions. The Admin Clerk 3, Elections is in the Exempt Service per AS 39.25.110(20). After successfully completing a period of probation, employees in the class achieve permanent status in the Division of Elections. The working environment you can expect: This position is located at 2525 Gambell St in Anchorage. The work environment is friendly, professional, and collaborative, with regular interaction with colleagues, other state agencies and the public. A successful applicant will have some of the following competencies addressed in their application package: Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Continually seeks to provide the highest quality service and product to customers. Interpersonal Skills: Shows understanding, friendliness, courtesy, tack, empathy, concern, and politeness to others; may include effectively dealing with individuals who are difficult, hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to individual differences. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior. To view the general description and example of duties for this position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

Requirements

High school graduation or equivalent.
One year of advanced level clerical experience performing and/or supervising a variety of administrative activities. The experience should indicate the knowledge and application of a variety of administrative processes in areas such as supplies, inventory, supervision, travel, and accountability to handle office details in these areas.
Postsecondary education in office skills, accounting, or computer science will substitute for the experience on a year-for-year-basis.
A bachelor's degree or the equivalent in any major will substitute for the experience.
Individual positions in this class require skill in typing. Recruitment and selection will include this requirement.

Nice To Haves

Outstanding work ethic and personal initiative
Excellent organizational skills and ability to prioritize work when under pressure.
Excellent customer services skills
Excellent verbal and written communication skills
Ability to thrive under very limited direct supervision.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Continually seeks to provide the highest quality service and product to customers.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tack, empathy, concern, and politeness to others; may include effectively dealing with individuals who are difficult, hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to individual differences.
Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Responsibilities

Serves as the initial contact with the public in person and on the phone, responding to questions about voter registration, and statistics and other information.
Performs specialized, complex clerical work requiring independence, judgment, and initiative.
Must perform extensive data entry into the Voter Registration System with a high degree of accuracy.
Provides information to the public and other agencies requiring interpretation and explanation of voter registration, polling places, absentee voting, candidacy, petitions, and other related information.

Benefits

Health insurance, which includes employer contributions toward medical/vision/dental
Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
Long-term and short-term disability
Accidental Death and Dismemberment
Long-term care (self and eligible family members)
Supplemental Survivor Benefits
Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
Matching employer contribution into a defined contribution program (new employees)
Employer contribution into a defined benefit or defined contribution program (current employees)
Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
Option to enroll in the Alaska Deferred Compensation Program
Personal leave with an accrual rate increase based on time served
Twelve (12) paid holidays a year