Administrative Chief of Staff, Office of CHRO

Hanger, Inc. • Austin, TX

11d

About The Position

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

The Administrative Chief of Staff (CoS) to the CHRO is a high-judgment, execution-focused partner who creates leverage for the CHRO by orchestrating priorities, meetings, and cross-functional coordination. This role anchors the operating rhythm of the HR leadership team (HRLT), ensures follow-through on decisions, and maintains world-class executive administrative support (calendar, communications, materials, logistics). The ideal candidate is detail-obsessed, anticipatory, discreet, and skilled at navigating a fast-paced executive environment.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration, or a related field, with a minimum of 5 years of experience as an Executive Assistant supporting C-Suite executives, including at least 2 years directly supporting a Chief Human Resources Officer (CHRO); OR
• Associate degree or professional certifications in a relevant field, with 8–10 years of experience in an Executive Assistant role supporting C-Suite executives, including at least 5 years directly supporting a CEO or equivalent.

Nice To Haves

• Experience supporting a CHRO/HR function.
• Exposure to HR rhythms (talent reviews, workforce planning, engagement surveys).
• Mastery of calendar/inbox management, executive travel, and meeting orchestration.
• Demonstrated experience running executive meeting cadences (agenda design, pre-reads, action tracking).
• Exceptional written and verbal communication; immaculate attention to detail and formatting.
• High discretion and judgment handling confidential and sensitive topics.
• Proficiency in Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), SharePoint, and task tools (e.g., Planner/Asana/Smartsheet)
• Stay several steps ahead to prevent issues and seize opportunities.
• Ensure all tasks are completed with a high level of accuracy and attention to detail.
• Be flexible and able to handle a fast-paced, dynamic work environment.
• Foster a positive and collaborative work environment, supporting the CHRO and the broader Executive Team.
• Demonstrate a strong commitment to the organization’s mission and values, behaving in a professional manner and promoting respect, honesty, and dignity.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

Responsibilities

• Own the CHRO’s complex calendar, inbox triage, travel, itineraries, briefing packets, and day-of execution.
• Prepare meeting materials, talking points, and pre-reads; ensure the CHRO is fully briefed on priorities and risks.
• Manage confidential information with absolute discretion; serve as gatekeeper and proxy as appropriate.
• Draft, edit, and format executive communications (emails, memos, decks).
• Plan and run HRLT meetings, offsites, and Town Halls: agenda design, pre-reads, facilitation support, notes, decisions, and action tracking.
• Track OKRs/initiatives and ensure owners deliver updates; escalate risks/propose solutions.
• Maintain the HR calendar of business rhythms (QBRs, talent reviews, workforce planning, budget checkpoints).
• Maintain governance structures, decision logs, documentation, and systematic follow-up.
• Draft executive communications, presentations, talking points, and strategic messages for the CHRO.
• Build trusted, productive relationships across the enterprise to ensure alignment and support change initiatives.
• Cultivate and leverage a network of industry, policy, and strategic partners.
• Identify opportunities to streamline workflows, enhance processes, and implement tools that increase HR organizational effectiveness.
• Oversee budget tracking and financial stewardship for HR priorities.
• Coordinate with Finance, Legal, IT, Comms, and People Ops to ensure seamless execution of HR priorities.
• Ensure completion and follow-through on commitments tied to HR operations and CHRO priorities.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Generous Employee Referral Bonus Program
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees