Administrative Billing Specialist

Gordon Flesch Company•Madison, WI

About The Position

Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN and OH. The Gordon Flesch Company strives to recognize and appreciate our associates commitment, creativity, and the results they deliver every day for our customers and the community. In this role you will: Create and manage contract records within GFC software, eAutomate Provide accurate and outstanding service to internal and external customers Collaborate with other vendors across the country to provide accurate pricing and services Use technology to process renewals and cancelation of customer agreements Communicate with customers on the terms of their agreements Manage the collection of data on machine use, and direct calls with customers

Requirements

Associates degree and 2+ years work experience in an office environment or High School diploma/GED and 4+ years work experience.
Ability to navigate complex and unique documentation to effectively support customer accounts.
Excellent verbal and written communication skills.
Strong attention to detail.
Must be comfortable in an ever-changing, fast paced environment.
Proficient with Microsoft Office applications, including Word, Excel, and Outlook

Responsibilities

Create and manage contract records within GFC software, eAutomate
Provide accurate and outstanding service to internal and external customers
Collaborate with other vendors across the country to provide accurate pricing and services
Use technology to process renewals and cancelation of customer agreements
Communicate with customers on the terms of their agreements
Manage the collection of data on machine use, and direct calls with customers