Administrative Behavior Technician

Intercare Therapy•Riverside, CA

1d•$23•Onsite

About The Position

The role of the Administrative Behavior Technician is multifaceted, encompassing both direct programming responsibilities and supplemental administrative duties within our clinic environments. This hybrid position not only involves delivering direct programming interventions to clients but also extends to providing crucial administrative support to ensure the smooth operations of our clinics. Beyond their direct involvement in client sessions, Administrative Behavior Technicians play a pivotal role in maintaining the functiona l efficiency of the clinic by assisting with various administrative tasks and contributing to the overall coordination , organization of daily activities , and customer service of our clients and client families . In essence, the ABT embodies versatility and adaptability essential to the success of our c enters .

Requirements

At least 6 months of experience in an administrative position (office manager, receptionist, assistant, client-facing customer service role , etc )
Some completed college coursework
Experience working with special needs education and/or children

Nice To Haves

Bilingual skills valued (Spanish preferred)

Responsibilities

Serve as a point of contact for client check-in/check-out at the front desk
Assist with answering phones, handling inquiries, and managing cancellation/reschedule requests
Utilize innovative technologies including Salesforce, CentralReach and Vonage and participate in the evaluation of these systems, giving frequent, productive feedback
Monitor late arrivals and early pick-ups; ensure BI and client sessions are adjusted accordingly
Maintain center cleanliness and readiness through opening/closing routines and room checks
Support scheduling and real-time adjustments to session coverage or room assignments
Track and manage client and staff sign-in sheets to ensure alignment with schedules
Provide spotter coverage for bathroom breaks to ensure continuous supervision
Prepare and organize therapy materials and stimuli as needed
Monitor and escalate minor facilities issues (e.g., broken items, maintenance needs)
Manage staff tablets and other IT equipment for the center and region including tablet charging, inventory, distribution, troubleshooting, and collection
Assist with staff onboarding tasks such as device setup or orientation checklists
Support coordination of staff schedules for front desk and spot-check coverage
Participate in planning and execution of small center events and celebrations
Coordinate with facilities maintenance vendors for necessary support and upkeep.
Create and maintain staff ID badges for the center or regional team
Maintain a small direct-service caseload of at least 1 active client
Provide last-minute or fill-in session coverage in the event of BI absences or cancellations, based on availability and training
Using the principles of Applied Behavior Analysis, implement each client’s clinical treatment programming and behavior intervention strategies by providing one-on-one direct intervention and therapy services to individuals with autism and related disorders
Maintain punctual, consistent, reliable schedule with clients
Provide autism and ABA education and training to primary caregivers and family members, in their native language as necessary
Produce required administrative and clinical paperwork with accuracy and timeliness
Communicate with caregivers during transitions (e.g., relay relevant notes or updates)
Participate in ongoing training and feedback to support skill development and certification
Provide a consistent and positive experience to clients and families