Administrative Associate

Sentara Hospitals•Norfolk, VA

3d•Onsite

About The Position

Sentara Therapy Center Neuro Rehab in Norfolk, VA, is hiring a Full-time, Day Shift, Administrative Associate to work at the Sentara Brock Cancer Center. Hours/Shift: Full-time, Day Shift from 9 a.m. to 5:30 p.m. and from 10 a.m. to 6:30 p.m. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Requirements

High School Grad or Equivalent Required
Computer Savvy with Microsoft Office Experience
Ability to Multitask in a Fast-Paced Environment
Customer Service Experience in a Medical Environment
One year of experience in a medical environment or; Completion of a healthcare-related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, or clerical experience.

Nice To Haves

Bachelor's Degree Preferred

Responsibilities

Provides administrative support to the unit or department assigned.
Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Provides clerical support
Manages patient records
Schedules appointments
Handles patient inquiries
Collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.