Administrative Associate

Sentara Health • Odessa, TX

1d • Onsite

About The Position

Sentara Therapy Center, Orthopedics & Sports Performance in Norfolk, VA, is hiring a Full-time, Day Shift Administrative Associate. Hours/Shift: Full-time, Day Shift hours vary, ending at 5:30 p.m. The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Requirements

• High School Grad or Equivalent Required
• Computer Savvy with Microsoft Office Experience
• Ability to Multitask in a Fast-Paced Environment
• Customer Service Experience in a Medical Environment
• One year of experience in a medical environment or; Completion of a healthcare-related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, or clerical experience.

Nice To Haves

• Bachelor's Degree Preferred

Responsibilities

• Provides administrative support to the unit or department assigned.
• Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
• Provides clerical support
• Manages patient records
• Schedules appointments
• Handles patient inquiries
• Collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED