Administrative Associate

University of Texas at Austin•Austin, TX

34d•$43,000•Hybrid

About The Position

The Office of the Executive Vice President and Provost (EVPP) seeks administrative support for the Academic Personnel Services (APS) team. APS is responsible for consulting with campus stakeholders regarding various academic processes. This position will provide high-level administrative support and serve as office manager for the Academic Personnel Services team within the Office of the Executive Vice President and Provost.

Requirements

Bachelor's degree with at least one year of professional administrative experience, or five years of administrative experience with High School diploma.
Excellent interpersonal, verbal, and written communication.
Demonstrated proficiency in Microsoft Office, database programs, electronic calendar, and email systems.
Demonstrated creativity, resourcefulness, and a strong sense of initiative and attention to detail.
Demonstrated ability and willingness to work as a team member and independently.
Demonstrated ability to manage multiple tasks simultaneously and to adapt to shifting priorities.
Demonstrated ability to exhibit tact and diplomacy in interactions with colleagues.
Demonstrated ability to maintain confidentiality and manage sensitive information.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Experience working in an academic environment with faculty, staff, and students.
Experience and familiarity with UT Austin structure, policies, procedures, and administrative functions.
Supervisory experience.
Experience using iOS operating system, Outlook, Workday, and UT DEFINE, and ServiceNow.

Responsibilities

Administrative Support - 30%
Provide office management support to include, but not limited to, IT equipment coordination, access to university systems, scheduling meetings, and onboarding new employees. Represent APS on UT Remembers committee.
Customer Support - 50%
Serve as primary contact on customer inquiries for response or delegation to other team members as appropriate. Assist in completing faculty processes by updating faculty systems with related information. Collaborate on the university's faculty promotion and tenure process to include, but not limited to, promotion dossier review, and material preparation for UT System. Assist with open record requests.
Credentialing Support - 20%
Manage the faculty credentialing process by verifying the completion of the credentialing requirement that is a criterion for institution accreditation. Coordinate and consult with academic departments and provost accreditation team, as needed. Evaluate and approve credentialing business processes in Workday. Audit and resolve degree contingencies.
Other duties as assigned.

Benefits

Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick leave, and holidays
Teachers Retirement System of Texas (a defined benefit retirement plan)
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums
Free rides on all UT Shuttle and Capital metro buses with staff ID card