Administrative Associate II

State of North Carolina • Rye Beach, NH

14h

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. This position will serve as part of the Administrative Staff assigned to the Rockingham County Maintenance office. Perform varied clerical duties in the Rockingham County Maintenance office. Primary responsibility: Answering incoming calls, determining the nature and urgency of those calls and provide routine information to callers or direct calls to appropriate staff. Serves as primary point of contact for office visitors. This position performs a wide variety of office and clerical duties to accomplish processing of information, documents and materials. Work includes but not limited to maintaining inventory, requisitions, orders for supplies and materials, payments to consultants and vendors, damage claim and payroll. This individual will prepare and distribute a variety of memorandums, letters and emails to contractors, vendors, general public and insurance companies. This position will operate a personal computer and use a variety of applications including but not limited to Ariba, SAP, Beacon, TIMS, Travelers Online Auto Claims System, SharePoint, Microsoft Word, and Excel. Position utilizes a variety of office machines including but not limited to printers, copiers, calculators, and shredders. Position is subject to emergency call back and scheduled night work during adverse weather or other extreme circumstances. Additional Expectations: General knowledge of office work procedures, methods, and practices. Computer skills. Excellent verbal and communication skills. Ability to utilize Personnel Manual and Policy and Procedures Manual. Perform Receptionist duties (Walk-in, Telephone, and Two-Way Radio.) Ability to use a variety of office equipment, including but not limited to, computers, copy machine, fax machine, telephone, and adding machine/calculator. Applicant must be experienced in the use of Microsoft Office. Must be able to lift 25 lbs. Must be able to work in an inside environment including being exposed to significant sitting for long periods of time. Ability to stoop and bend for filing purposes. Selected applicant will be expected to legally operate a motor vehicle. Special consideration given for SAP experience.

Requirements

• General knowledge of office work procedures, methods, and practices.
• Computer skills.
• Excellent verbal and communication skills.
• Ability to utilize Personnel Manual and Policy and Procedures Manual.
• Perform Receptionist duties (Walk-in, Telephone, and Two-Way Radio.)
• Ability to use a variety of office equipment, including but not limited to, computers, copy machine, fax machine, telephone, and adding machine/calculator.
• Applicant must be experienced in the use of Microsoft Office.
• Must be able to lift 25 lbs.
• Must be able to work in an inside environment including being exposed to significant sitting for long periods of time.
• Ability to stoop and bend for filing purposes.
• Selected applicant will be expected to legally operate a motor vehicle.
• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Special consideration given for SAP experience.
• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word, and Excel.
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience with letter writing, using correct spelling, punctuation, and proofreading.

Responsibilities

• Answering incoming calls, determining the nature and urgency of those calls and provide routine information to callers or direct calls to appropriate staff.
• Serves as primary point of contact for office visitors.
• Maintaining inventory, requisitions, orders for supplies and materials, payments to consultants and vendors, damage claim and payroll.
• Prepare and distribute a variety of memorandums, letters and emails to contractors, vendors, general public and insurance companies.
• Operate a personal computer and use a variety of applications including but not limited to Ariba, SAP, Beacon, TIMS, Travelers Online Auto Claims System, SharePoint, Microsoft Word, and Excel.
• Utilize a variety of office machines including but not limited to printers, copiers, calculators, and shredders.
• Subject to emergency call back and scheduled night work during adverse weather or other extreme circumstances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED