Administrative Associate II

State of North Carolina

2d • Onsite

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. This role requires a solid understanding of general office practices and procedures to compile, review, verify, and record data for various records and reports. Daily public interaction is expected, so the applicant must demonstrate excellent telephone etiquette and consistently provide professional customer service. This position works out of the HATTERAS FERRY OPERATION and will work 7 days on – 7 days off. Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.

Requirements

• Considerable knowledge of office procedures, methods and practices
• Skill in using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.
• Experience in gathering and giving information and instructions.
• Skill in working with people with courtesy and tact, utilizing customer service skills.
• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.

Responsibilities

• Work independently and exercise sound problem-solving skills.
• Apply strong mathematical skills in daily tasks.
• Establish, update, and maintain accurate records and reports.
• Generate monthly reports and perform detailed analysis.
• Manage and maintain organized files and documentation.
• Perform additional duties as assigned.
• Adhere to all NCDOT workplace and safety policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees