Administrative Associate II- Division 13- Buncombe Maintenance

State of North Carolina

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About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date. This position is assigned to the Buncombe Maintenance Unit but must be able to function from any unit within Division 13’s seven county area. (Buncombe, Burke, Madison, McDowell, Mitchell, Rutherford, and Yancey) Employee will assist in the following: processing requisitions and purchase orders; handling inventory and rental equipment; entering payroll; personnel and insurance; filing; answering the phone; processing incoming and outgoing mail; typing correspondence utilizing Microsoft Office (Word, Excel, etc.) and other duties as assigned. Must be detail oriented, self-motivated, and able to multi-task. Must have experience answering multi-line phone, working independently, and maintaining and organizing records. Must have ability to communicate and respond to all inquiries and instructions in a timely manner. Must have the ability to use proper grammar, vocabulary, spelling, and office terminology to compose and proofread all correspondence. Must have general knowledge of office accounting and record keeping procedures, mathematics, and their application in the work environment. Must have the ability to work with people with courtesy and tact in performing public and interoffice contact duties. Must be capable of working with minimum supervision. Must be available to work after hours during an emergency such as hurricanes, tropical storms, snow/ ice, etc.

Requirements

• Must be detail oriented, self-motivated, and able to multi-task.
• Must have experience answering multi-line phone, working independently, and maintaining and organizing records.
• Must have ability to communicate and respond to all inquiries and instructions in a timely manner.
• Must have the ability to use proper grammar, vocabulary, spelling, and office terminology to compose and proofread all correspondence.
• Must have general knowledge of office accounting and record keeping procedures, mathematics, and their application in the work environment.
• Must have the ability to work with people with courtesy and tact in performing public and interoffice contact duties.
• Must be capable of working with minimum supervision.
• Must be available to work after hours during an emergency such as hurricanes, tropical storms, snow/ ice, etc.
• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Customer service experience, including resolving customer issues.
• Experience with Microsoft Office using programs such as Access, Word and Excel.
• Experience completing and/or maintaining records and reports.
• Experience interpreting and/or explaining policies, procedures, and laws.
• Experience in record keeping.

Responsibilities

• processing requisitions and purchase orders
• handling inventory and rental equipment
• entering payroll
• personnel and insurance
• filing
• answering the phone
• processing incoming and outgoing mail
• typing correspondence utilizing Microsoft Office (Word, Excel, etc.)
• other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED