Administrative Associate II

State of North Carolina

5d

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.
THIS IS A REPOST - APPLICANTS THAT PREVIOUSLY APPLIED MUST RE-APPLY TO BE CONSIDERED This position provides administrative and clerical support for the Ocracoke Ferry Operation of the North Carolina Department of Transportation. Responsibilities include compiling, reviewing, verifying, and recording data for records and reports; maintaining accurate files; and generating monthly analyses. The employee interacts daily with the public and must demonstrate excellent customer service and professional telephone etiquette. The role requires strong organizational, problem-solving, and mathematical skills, as well as the ability to work independently and manage multiple tasks accurately and efficiently. Duties also include maintaining compliance with NCDOT workplace and safety policies and performing other tasks as assigned. This position operates on a 7 days on / 7 days off schedule. Possession of a Transportation Worker Identification Credential (TWIC) issued by the TSA is preferred.

Requirements

• General knowledge of office procedures, methods and practices
• Experience using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.
• Experience gathering and giving information and instructions.
• Skill in working with people with courtesy and tact, utilizing customer service skills.
• High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Nice To Haves

• Possession of a Transportation Worker Identification Credential (TWIC) issued by the TSA is preferred.

Responsibilities

• compiling, reviewing, verifying, and recording data for records and reports
• maintaining accurate files
• generating monthly analyses
• demonstrate excellent customer service and professional telephone etiquette
• maintaining compliance with NCDOT workplace and safety policies
• performing other tasks as assigned

Benefits

• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees