Administrative Assistant

Nemacolin Career•Farmington, PA

11d

About The Position

As an Administrative Assistant, you will be responsible for developing an environment that creates excitement for internal and external guests. In this position, you will also be responsible for assisting the Executive Office. This individual will provide clerical support and maintain correspondence files, inventories of office supplies, assigned projects, and spreadsheets. This individual will also relieve the General Manager of Private Homes of administrative details. The Administrative Assistant also has the ability to exercise good judgment in a variety of situations - utilizing strong written and verbal communication skills while balancing multiple competing priorities. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Deliver internal and external guest service the Nemacolin way. Goes above and beyond – whether for an associate or guest.

Requirements

Bachelor’s Degree preferred.
Ability to complete skill testing with near-perfect scores.
Knowledge of and ability to operate Microsoft Office Programs – Word, Excel, PowerPoint, etc.
Ability to perform basic mathematical functions.
Ability to transcribe dictation to typed copy.
Independently initiates, follows up on, and completes assignments as well as special projects.
Ability to perform effectively in a fast-paced environment.
Strong organizational skills.
Ability to effectively perform multiple tasks.
Ability to interface professionally with business contacts and customers.
A strong understanding of the hospitality industry is helpful.
Demonstrates interpersonal sound judgment and decision-making skills in directing administrative tasks, using discretion when necessary, and understanding the potential impact on the department.
These skills and abilities are typically acquired through the completion of a bachelor’s degree or equivalent, as well as through a minimum of five years of experience in a secretarial or administrative capacity.
Four years of experience in an executive assistant capacity preferred.

Responsibilities

Maintains office administrative duties, including answering phones; making travel arrangements and reservations; making appointments, greeting visitors (including determining nature of business); composing and sending correspondence; recording minutes of meetings; sorting, preparing, and prioritizing mail; and maintaining files, to ensure effective preparation of materials, flow of information, and management of schedules.
Processes donation requests in a timely manner – manages donations archive, check requests, and gift certificates
Places amenity orders for VIP guests
Purchases supplies and other items needed by departments, authorizing purchase orders within guidelines to ensure timely procurement of necessary items.
Occasionally managing small projects and coordinating all the necessary materials
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion – often with deadline pressures.
Ability to use all required office equipment in an effective and efficient manner.
Excellent attention to detail and ability to multitask in high-pressure situations.
Ability to compose, type, route, and file correspondence, etc.
Ability to communicate effectively and professionally with external contacts and all levels of associates.
Ability to work under high-pressure situations and maintain confidentiality.
Expert-level communication skills – proper and professional written and verbal communication skills.
Able to review and comprehend all necessary documentation.
Expert at various computer applications and programs.
Demonstrates independent and advanced decision-making for complex problems by utilizing critical thinking, analysis and problem-solving.
Outstanding time-management skills, with proven ability to accomplish numerous tasks and challenging priorities in an effective and timely manner; demonstrated ability to execute on short-term, deadline-driven tasks daily, as well as important long-term projects requiring collaboration from multiple parties.
Ability to handle confidential information with discretion and tact.
Expert level in Microsoft Office (Outlook, Word, Excel, and PowerPoint) as well as Adobe Acrobat.
Other job duties as assigned.

Benefits

Attractive 401(k) plan
Paid vacation, holidays, and personal hours
Family medical, dental, and vision insurance.
Long-term and short-term disability insurance
Employee and educational assistance program
Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
On-site uniform and dry-cleaning services
Discounted meals during breaks in associate break areas
Wisteria Associate Community- Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.
Associate Recognition programs- Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.