Administrative Assistant - Hybrid

Blue Cross Blue Shield of Arizona•Phoenix, AZ

1d•Hybrid

About The Position

Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions. At AZ Blue, we have a hybrid workforce strategy, called Workability, that offers flexibility with how and where employees work. Our positions are classified as hybrid, onsite or remote. While the majority of our employees are hybrid, the following classifications drive our current minimum onsite requirements: Hybrid People Leaders: must reside in AZ, required to be onsite at least twice per week Hybrid Individual Contributors: must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per week Hybrid 2 (Operational Roles such as but not limited to: Customer Service, Claims Processors, and Correspondence positions): must reside in AZ, unless otherwise cited within this posting, required to be onsite at least once per month Onsite: daily onsite requirement based on the essential functions of the job Remote: not held to onsite requirements, however, leadership can request presence onsite for business reasons including but not limited to staff meetings, one-on-ones, training, and team building Please note that onsite requirements may change in the future, based on business need, and job responsibilities. Most employees should expect onsite requirements and at a minimum of once per week. This position is hybrid within the state of AZ only. This hybrid work opportunity requires residency, and work to be performed, within the State of Arizona. PURPOSE OF THE JOB Performs various and multi-functional secretarial and administrative tasks for a department(s) or an executive with an emphasis on excellence, privacy, compliance and versatility. Provides general guidance and assistance to the customer via telephone, written communication and/or in person.

Requirements

1 year of experience in office or clerical field
High-School Diploma or GED in general field of study
Typing >35 words per minute
Intermediate electronic calendar management
Intermediate skill in use of office equipment, including copiers, fax machines, scanners, and telephones
Intermediate PC proficiency
Basic word processing, spreadsheet, and presentation software
Basic supply purchasing and inventory management
Maintain confidentiality and privacy
Manage a large and diverse administrative workload
Compose and dictate a variety of business correspondence
Practice interpersonal and active listening to achieve high customer satisfaction
Establish and maintain working relationships in a collaborative team environment

Nice To Haves

2+ year(s) of experience in office or clerical field
1 year(s) of experience in insurance, medical or healthcare related field
Associate's Degree in general field of study

Responsibilities

Perform administrative duties including; scheduling and coordinating meetings, events and travel, arranging various services, preparing agendas, gathering and organizing information, record and summarize minutes and materials for distribution.
Perform office operations including; filing, organizing, answering phones, maintaining calendars, and distribution of communications and materials.
Compose diverse business correspondence, memos, letters, reports and materials.
Respond to internal and external customer inquiries and requests for information regarding department or corporate policy and procedure.
Research, gather and conduct preliminary analysis of data for department and corporate reporting.
Maintain office supplies, equipment, purchases and budgets.
Ensure confidentiality and control access to sensitive information.
The position has an onsite expectation of 1 day per week and requires a full-time work schedule.
Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
Perform all other duties as assigned.