Administrative Assistant | Residential Condominiums
About The Position
The Administrative Assistant provides a wide variety of administrative support services. Performs office work directly related to property management and the general business operations of the associations. Also provides exemplary service in a manner consistent with the values and mission of Worth Ross Management Company. Performs all responsibilities while demonstrating outstanding customer service skills. This includes working interdepartmentally, as well as, residents and vendors. Possess excellent computer skills with Excel and Word. Able to prepare written correspondence as needed. Maintains a working knowledge of the Condominium Association Documents. Assists residents with questions and concerns. Updating homeowner accounts. Inputs/Processes/Closes work orders as directed by General Manager. Collecting vendor bids as needed. Inputs/Processes/Closes compliance violations as directed by General Manager. Scanning and uploading documents. Maintain and assign pool cards, gate remotes/codes, and gates. Assist in meeting preparation and scheduling as needed. Other duties as assigned. On-call as directed by General Manager. Answers the telephone promptly using proper telephone etiquette. Maintains a professional manner at all times. Maintains a neat, clean, organized and safe work environment.
Requirements
- High school graduate or equivalent.
- Ability to read, speak, write, and understand the primary language(s) of the workplace.
- Previous experience in a condominium, hotel or apartment management organization.
- Experience with word processing and spreadsheet software.
Responsibilities
- Provide administrative support services
- Perform office work related to property management
- Provide customer service to residents and vendors
- Prepare written correspondence
- Assist residents with questions and concerns
- Update homeowner accounts
- Input/Process/Close work orders
- Collect vendor bids
- Input/Process/Close compliance violations
- Scan and upload documents
- Maintain and assign pool cards, gate remotes/codes, and gates
- Assist in meeting preparation and scheduling
- Answer the telephone
- Maintain a professional manner
- Maintain a clean and safe work environment
Benefits
- Medical
- Dental
- Vision
- Short term disability (STD)
- Long term disability (LTD)
- Employee assistance program (EAP)
- Identity theft protection
- Pet insurance
- Retirement
- Paid Time Off (PTO)
- 401K
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
