Administrative Assistant

EDSI (Educational Data Systems, Inc.)

23d•$45,000 - $45,000•Onsite

About The Position

Greet and assist job seekers, employers and agency visitors; provide administrative support to staff and customers in need of PA CareerLink® services. As the Administrative Assistant, you will greet and assist job seekers, employers and agency visitors. You will provide administrative support to staff and customers in need of PA CareerLink® services.

Requirements

Excellent communication and interpersonal skills
At least two years in an office setting is preferred
Experience in answering inquiries in a courteous, efficient and professional manner
Proficient in Microsoft Office applications
Associate’s degree or Equivalent Work Experience required
Customer Service experience required

Responsibilities

Welcome visitors in a prompt and friendly manner
Direct visitors to the appropriate area, services or staff
Provide information regarding all PA CareerLink® Bucks County partners in a knowledgeable and pleasant manner
Direct visitors to available onsite partners and resources as appropriate
Responsible for tracking foot traffic as it pertains to unemployment inquiries, appointments, workshops and recruitment events
Coordinate monthly activities calendars, room assignments and space requests
Retrieve login information for individuals to access the PA CareerLink® website
Answer and direct calls on the PA CareerLink® multi-line telephone system
Input job seeker and employer service activities in the system of record on a daily basis
Support staff in the collection and verification of program requirements and documentation
Assist with calling job seekers and reminding them of upcoming recruitment events and job fairs
Maintain office supplies
Produce reports via MS Excel
Listen to customer voicemails to deliver messages to appropriate staff member or return calls
Perform other duties as assigned