Administrative Assistant

Service Corporation International•Oak Lawn, IL

1d•Onsite

About The Position

Our associates celebrate lives. We celebrate our associates. This position provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. The role assists with special projects, research, and resolving problems. Key tasks include scheduling meetings, drafting memos, transcribing notes, creating presentations, generating reports, and preparing and monitoring invoices and expenses. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

Requirements

High school diploma or equivalent
3 years of experience working in a customer-focused and fast-paced professional environment
Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills
Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
Ability to handle confidential and sensitive information with discretion
Effective communication skills, both orally and in writing
High level of compassion and integrity
Ability to follow instructions and work with minimal supervision

Responsibilities

Schedules meetings
Makes travel arrangements
Plans events
Completes management expense reports
Responds to inquiries in writing and or verbally
Pulls monthly reports
Enters contract details into information system and maintains other related documents
Orders and checks memorial to ensure accuracy
Processes annual funeral home and cemetery license renewals
Codes and scans invoices
Processes accounts payable and other accounting support transactions
Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
Schedules call-in appointments for Sales
Files and maintains customer information
Maintains office and facility supplies as well as fax machines, copiers and network printers
Prepares daily schedules
Administers HR processes including new hire paperwork, background checks and bonus processing
Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
Trains others on policies, procedures and new company initiatives
Maintains a friendly attitude offering assistance and guidance to all persons entering the location