Administrative Assistant

Junell Realty Group with Keller Williams Group One•Reno, NV

13h•$45,000 - $55,000•Onsite

About The Position

Join Our Growing Real Estate Team as an Administrative Assistant/Client Care Coordinator Are you an organized, detail-oriented professional who thrives on creating exceptional client experiences? We're looking for a skilled Administrative Assistant / Client Care Coordinator to become an essential part of our team. In this role, you'll be the backbone of our operations—supporting our agents and clients through every step of the home buying and selling journey. You'll manage schedules, coordinate with vendors, keep clients informed and excited, and ensure nothing falls through the cracks. You're a great fit if you: Excel at organization and follow-through with unwavering attention to detail Communicate clearly and professionally with clients, vendors, and team members Learn quickly and adapt to new systems and technologies Take pride in doing things the right way, every time Draw energy from problem-solving and working with people About the role: This is not an entry-level position. We're seeking someone with 2+ years of administrative experience in a fast-paced, client-focused environment. A real estate license is preferred, or you should be motivated to become licensed within your first 6 months (we'll support you in this process).

Requirements

2+ years of administrative support experience in a demanding and challenging environment with a focus on client service
Proficiency in MS Word, Excel, and Outlook/Email is required
Excellent grammatical, editing, and proofreading skills are required
Excellent organizational and prioritization skills
Excellent oral and written communication skills
Administrative training in business & office administration
Ability to make solid business decisions, problem-solve, and operate in a highly dynamic work environment
Proven ability to exercise a high degree of confidentiality and objectivity
Ability to work in a team setting and conduct and present oneself in a highly professional manner with both internal and external clients and personnel
Proven ability to set priorities and work independently with little or no supervision
Willing to learn scripts and dialogues
High school graduate, preferably with a Bachelor’s Degree

Nice To Haves

Real estate license preferred or willing to obtain within your first 6 months

Responsibilities

Be the first point of contact in handling phone inquiries
Prepare agent materials for client consultations
Schedule service providers on behalf of team members and clients
Communicate weekly with active clients, providing updates, and what they can expect next
Confirm client consultation appointments on behalf of agents
Provide administrative support to the executive assistant & move manager
Make outbound reminders and follow-up calls to monthly seminar attendees
May meet with sellers to accomplish necessary repairs, improvements, and cleaning
Create and maintain an operations manual that documents all systems and standards