Administrative Assistant

Aston Carter•Fargo, ND

2d•$18 - $22•Onsite

About The Position

Join a collaborative and supportive office team as an Administrative Assistant focused on coordinating service requests, supporting field technicians, and ensuring smooth day‑to‑day operations. This role is ideal for someone who enjoys structured administrative work, multitasking, and being the central communication point between customers and service teams.

Requirements

Proficiency in Microsoft Office and general computer literacy.
Experience in administrative support, dispatching, or customer coordination.
Strong communication skills, both written and verbal.
Ability to multitask in a fast‑paced office environment.
Minimum 2 years of customer service or administrative experience.
Accurate data entry skills and attention to detail.

Nice To Haves

Bachelor’s degree or equivalent experience is a plus.
Familiarity with dispatching or scheduling software is helpful but not required.

Responsibilities

Coordinate incoming service requests by answering and documenting customer inquiries in a professional, calm manner.
Schedule and dispatch service technicians based on location, availability, and job requirements.
Maintain accurate client records, entering service details and updating job statuses in internal systems.
Support daily office operations, including data entry, documentation, and communication with internal teams.
Monitor workflow and technician progress to ensure timely completion of service calls.
Provide administrative support to the customer service and operations departments as needed.